Staffing Consultant

Elcb Information Services; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A reputable HR services firm in Johannesburg is seeking a Human Resources professional to develop HR strategies and manage client relationships. The ideal candidate will have experience in recruitment solutions and customer service within financial services. Key responsibilities include implementing HR programs and ensuring compliance with South African employment law. This is a full-time, permanent position with negotiable compensation based on experience.

Qualifications

• 1+ years of experience in customer service within the financial services sector.
• Experience in temporary employment services or B2B sales in recruitment/HR solutions.
• Knowledge of South African employment law and guidelines.

Responsibilities

• Develop and implement HR strategies and procedures.
• Manage client and candidate registrations accurately.
• Deliver full HR services ensuring compliance.

Skills

Communication skills

HR information systems proficiency

Customer service experience

Labour relations consulting

Job description

Elcb Information Services is looking for a dedicated Human Resources professional to join our team.

The role focuses on developing and implementing HR strategies, managing client and candidate relationships, and delivering high-quality HR services across various industries.

Responsibilities

• Develop and implement HR strategies, programs, systems, policies, and procedures.
• Ensure timely submission of reports to the Department of Labour and Employment Equity.
• Manage client and candidate registrations, maintaining accurate and compliant information.
• Maintain candidate and client information on the ADAPT CRM database.
• Deliver full HR services, ensuring compliance and maintaining constructive relationships with unions, management, and clients.
• Oversight of Group HR Shared Services Centre (HRSSC) – standardise processes, implement HRIS, automate workflows, and drive continuous improvement.
• Provide workplace coaching and career development support to clients and staff.
• Upsell services such as skills assessment, professional CV creation, and other HR consulting services.
• Build and maintain a strong employer brand and support employer branding initiatives.
• Use HR data and analytics to inform strategy and improve service delivery.
• Respond to client queries professionally and in a timely manner, ensuring service delivery excellence.
• Support the recruitment lifecycle, from business development to post-hire follow-up, especially in the IT and procurement sectors.
• Manage client accounts for permanent recruitment and deliver services that result in client retention and repeat business.

Qualifications

• Experience in temporary employment services or B2 B sales in recruitment / HR solutions.
• 1+ years of experience in customer service within the financial services sector.
• Proficiency with HR information systems (e.g., ESS).
• Strong communication skills, capable of conveying information in training environments.
• Ability to handle confidential information with discretion.
• Experience in labour relations consulting or first-line HR service provision.
• Knowledge of South African employment law and guidelines.
• Background in corporate financial services or related industries is desirable.
• Track record of recruiting in investment banking, private equity, or professional services is preferred.

Other Information

• Location : Johannesburg Metropolitan Area (Parktown / Bryanston, Gauteng).
• Type : Full time, Permanent.
• Compensation : Negotiable, dependent on experience.
• Contact : Express Employment Professionals – Fourways & Bryanston.

Elcb Information Services is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, or disability status.