Sr. Clinical Application Specialist,MR

Philips; Intsika Yethu Local Municipality; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading health technology company seeks a Sr. Clinical Application Specialist in South Africa to enhance operational efficiency and patient care. The role requires a Bachelor's degree in Radiological Science, 5 years of experience, and advanced clinical expertise. Responsibilities include developing training, analyzing workflows, and providing tailored solutions. Join us to shape the future of healthcare while ensuring optimal utilization of clinical solutions.

Qualifications

• Bachelor's degree in a relevant field is required.
• 5 years of experience in a clinical application specialist role preferred.
• Medical Radiation Technologist is an advantage.

Responsibilities

• Develop tailored educational resources for clinical specialties.
• Adapt clinical applications to diverse healthcare settings.
• Analyze clinical workflows to enhance patient care.
• Provide guidance to ensure optimal utilization of Philips' solutions.
• Conduct detailed needs assessments through consultations.
• Deliver comprehensive training and presentations on clinical solutions.
• Document application implementations and support activities.
• Ensure compliance with project timelines and commitments.
• Utilize CRM systems for customer interactions and project transparency.

Skills

Sales Presentations

Regulatory Compliance

Data Analysis & Interpretation

Sales Acumen

Clinical & Medical Affairs Know-how

Stakeholder Management

Competitor Analysis

Needs Assessment

Technical Product Expertise

Business Acumen

Customer Satisfaction Techniques

Feedback Management

User Training & Support

Education

Bachelor's Degree in Radiological Science, Biomedical Imaging, Radiology, or equivalent

Master's degree

Job description

Sr. Clinical Application Specialist, MR

The role is responsible for conducting detailed analyses of complex clinical workflows and operational procedures to identify inefficiencies and opportunities for enhancing patient care and operational efficiency, working under general supervision. The role leverages advanced clinical and technical expertise, and provides authoritative guidance to healthcare professionals, ensuring seamless integration and optimal utilization of Philips' products and services. The role assesses complex customer needs through thorough consultations and develops tailored implementation strategies aligned with clinical goals and organizational objectives.

Job Responsibilities

• Develop tailored educational resources and training materials designed for specific clinical specialties and user roles, collaborating closely with customers to enhance proficiency and maximize the value derived from Philips' clinical solutions.
• Adapt Philips' array of clinical applications to diverse healthcare settings, ensuring tailored configurations that optimize functionality and usability according to specific clinical requirements, working under general supervision.
• Analyze intricate clinical workflows and operational procedures with meticulous detail, conducting thorough assessments to pinpoint inefficiencies and opportunities for enhancing the application's impact on patient care and operational efficiency.
• Apply advanced clinical and technical knowledge to provide authoritative guidance and support, facilitating seamless integration and effective utilization of Philips' solutions across various healthcare environments.
• Assess complex customer needs through in‑depth consultations and detailed needs analysis, developing customized implementation strategies that align closely with clinical goals and organizational objectives.
• Communicate technical and clinical concepts with clarity and precision to diverse audiences, delivering comprehensive training sessions, demonstrations, and presentations that effectively showcase the capabilities and benefits of Philips' products and services.
• Complete thorough documentation and detailed reports related to application implementations and support activities, ensuring transparency and accountability in project management and outcomes.
• Comply meticulously with project timelines and milestones, orchestrating flawless execution of implementation plans and delivering on commitments to uphold customer satisfaction and operational excellence.
• Document all customer interactions and support activities comprehensively within CRM systems, leveraging analytical insights to drive continuous improvement initiatives and elevate overall customer satisfaction levels.

Minimum required Education

Bachelor's Degree in Radiological Science, Biomedical Imaging, Radiology, or equivalent.

Minimum required Experience

5 years

Preferred Education

Master's degree

Preferred Experience

Medical Radiation Technologist

Preferred Skills

• Sales Presentations
• Regulatory Compliance
• Data Analysis & Interpretation
• Sales Acumen
• Clinical & Medical Affairs Know‑how
• Stakeholder Management
• Competitor Analysis
• Needs Assessment
• Technical Product Expertise
• Business Acumen
• Customer Satisfaction Techniques
• Feedback Management
• User Training & Support

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.