Social Media Customer Care Executive | South Africa

Greenlight Planet Inc.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading solar energy solutions provider in Johannesburg is seeking a Customer Service Executive to enhance online customer experiences. This role involves engaging with customers across various social media platforms, ensuring attentive support. The ideal candidate will possess a Bachelor's degree in marketing or a related field and have at least a year of experience in a similar role. This position offers significant professional growth opportunities in a dynamic industry with a collaborative culture.

Qualifications

• At least a year of experience in a similar role.
• Engaging with customers across various social media platforms.
• Providing attentive support.

Responsibilities

• Enhance online customer experiences.
• Ensure attentive support across social media.

Education

Bachelor's degree in marketing or a related field

Job description

A leading solar energy solutions provider in Johannesburg is looking for a Customer Service Executive to enhance online customer experiences.

You will engage with customers across various social media platforms, ensuring attentive support.

The ideal candidate has a Bachelor's degree in marketing or a related field and at least a year of experience in a similar role.

This position offers professional growth in a dynamic industry with a collaborative culture.