Site Manager

Maersk Line; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global logistics provider is seeking a Site Manager in Cape Town. This role involves ensuring site safety, leading a frontline team, and owning site financial performance. The ideal candidate will have over 5 years in warehouse operations management, a strong P&L track record, and a preferred qualification in Logistics or Supply Chain. Responsibilities include overseeing operations to meet SLAs, engaging with clients, and continuous improvement initiatives. This position is critical for driving operational excellence and client satisfaction.

Qualifications

• Minimum 5 years in a supervisory or management role in warehouse operations.
• Demonstrable P&L experience preferred.
• Strong experience with multi-client environments and WMS implementations.

Responsibilities

• Ensure site safety and compliance with local legislation.
• Recruit, coach, develop, and retain supervisors and warehouse operatives.
• Oversee inventory control to meet Service Level Agreements.
• Take full responsibility for the site P&L and cost control.
• Serve as primary onsite contact for assigned clients.
• Ensure accurate data capture and timely reporting.

Skills

Leadership

Commercial and financial acumen

Operational excellence

Customer focus

Technology literate

Resilience and adaptability

Education

Matric (Grade 12)

Tertiary qualification in Logistics, Supply Chain, or Business Management

Tools

Warehouse Management Systems (WMS)

Excel

Reporting tools

Job description

Job title : Site Manager

Job Location : Western Cape, Cape Town Deadline : December 13.

KEY RESPONSIBILITIES

Ensure site safety and compliance

Take responsibility for site safety as appointed 16.2 of the site

Maintain and improve safety culture, procedures, and KPIs; lead risk assessments, toolbox talks, incident investigations, and corrective actions.

Ensure compliance with local legislation, client requirements, and company policies.

Lead the frontline team

Recruit, coach, develop, and retain supervisors and warehouse operatives; set clear performance expectations and deliver regular feedback.

Build a high‑performing, accountable team through training, shift planning, and workforce optimisation.

Deliver operational excellence

Oversee inbound, outbound, putaway, picking, replenishment, returns, and inventory control to meet contractual Service Level Agreements.

Implement and sustain continuous improvement initiatives, Lean practices, and productivity programs.

Ensure accurate inventory, timely cycle counts, and root cause resolution for variances.

Own site financial performance

Take full responsibility for the site P&L, cost control, budget preparation, and margin improvement.

Monitor labour, transport, and overhead costs; propose and implement cost saving measures without compromising service quality.

Customer engagement and contract delivery

Serve as primary onsite contact for assigned clients; manage expectations, performance reviews, and contract compliance.

Proactively resolve issues, lead client onboarding and change requests, and identify opportunities to grow business.

Systems and reporting

Ensure effective use of Warehouse Management Systems and operational technology; drive accurate data capture and timely reporting.

Produce and present weekly / monthly performance reports, highlighting trends, risks, and improvement actions.

Key Performance Indicators

Safety: LTIFR, near miss reporting, corrective action closure rate

Service: On‑time in‑full, order accuracy, dock‑to‑stock lead times

Financial: Site EBITDA, labour cost per order, storage yield

Operational: Inventory accuracy, productivity per FTE, shrinkage rate

Customer: Client satisfaction / NPS, SLA compliance, retention metrics

WHO WE ARE LOOKING FOR

Someone with

Minimum 5 years in a supervisory or management role in warehouse operations within 3PL or contract logistics.

Demonstrable P&L experience preferred.

Strong experience with multi‑client environments and WMS implementations.

Matric (Grade 12) required; tertiary qualification in Logistics, Supply Chain, or Business Management preferred.

Skills and Competencies

Leadership: proven ability to build and motivate frontline teams and develop supervisors.

Commercial and financial acumen: ownership of budgeting, cost control, and profitability.

Operational excellence: strong process orientation, problem solving, and continuous improvement mindset.

Customer focus: effective communication, stakeholder management, and conflict resolution.

Technology literate: WMS, Excel, reporting tools.

Resilience and adaptability: thrive in fast-paced, multi‑client environments.