Shop Assistant / Cashier P27

Ackermans; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in Cape Town is seeking a Shop Assistant / Cashier to provide exceptional customer service and efficient handling of transactions. The ideal candidate should have strong customer service skills, be fluent in English, and have a high level of motivation. Responsibilities include assisting customers, managing cashier duties, and maintaining stock presentation.

Qualifications

• Fluent in English; additional languages beneficial.
• Experience in retail is advantageous.

Responsibilities

• Provide excellent customer service for a great shopping experience.
• Assist customers in locating products.
• Handle cashier duties including cash and card payments.
• Ensure accurate merchandising and product availability.

Skills

Excellent customer service skills

Communication skills – fluent in English

High energy levels

Highly motivated and target driven

Previous retail experience

Job description

Overview

Job title: Shop Assistant / Cashier P27

Job Location: Western Cape, Cape Town

Deadline: October 18, 2025

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

Knowledge Skills & Experience

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial)
• Tenacious
• High energy levels
• Highly motivated and target driven
• Previous retail experience would be advantageous

Key Responsibilities

• Provide excellent customer service to give customers a great shopping experience
• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints
• Cashier duties - Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing
• Merchandising - Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping - Keeping up to date with promotions
• Risk - Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
• Consistently live the Ackermans values & policies and procedures in all aspects of your work