Shop Assistant

Signature Cosmetics; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer based in Gauteng is searching for a motivated sales associate. The successful candidate will create an exceptional shopping experience for customers and drive sales by inspiring team members to meet targets. Required qualifications include a matric certificate and a passion for cosmetics. Strong communication skills and the ability to maintain a pleasant demeanor under pressure are essential. This role offers an exciting opportunity to work in a dynamic retail environment.

Qualifications

• Passion for cosmetics, retail, and customer service.
• Strong work ethic and hands-on attitude.
• Ability to remain calm and pleasant in pressurized situations.

Responsibilities

• Drive sales by inspiring team to achieve targets.
• Ensure visual merchandising standards are met.
• Maintain a clean and tidy sales floor.

Skills

Customer service orientation

Knowledge of beauty and skincare products

Good communication skills

Ability to work a flexible schedule

Basic proficiency with email and Excel

Education

Matric, grade 12 or equivalent certificate

Job description

Responsibilities

• Create a welcoming, inspirational, and personalised experience for all customers
• Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and tidy and fully replenished sales floor
• Ensure stock levels, stock losses and shrinkage are effectively managed
• Ensure all products are correctly priced with relevant Price stickers and /or signage
• Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
• Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
• Ensure all store standards and operations policies and procedures are adhered to
• Effective execution of all operational activities within the store

Requirements

• A matric, grade 12 or equivalent certificate
• A passion for cosmetics, retail, and customer service
• Knowledge of beauty and skincare products
• Strong customer service orientation
• A strong work ethic and hands‑on attitude
• Ability to work a flexible schedule to meet operational needs
• Basic proficiency with email and Excel
• Good communication skills
• Ability to remain calm and pleasant in pressurised situations
• Ability to stand for long periods of time
• Ability to demonstrate and promote products
• Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more