Service Centre Clerk

Pepkor Lifestyle; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company seeks an experienced administrative professional for their Service Centre in Gqeberha. The successful candidate will ensure effective administration, manage employee clocking data, resolve queries, and compile reports. Candidates must possess at least a Grade 12 and a tertiary qualification, along with 3+ years in a similar role. Proficiency in SAP and strong communication skills are essential. This role requires effective self-management and teamwork to enhance operational efficiency.

Qualifications

• 3+ years experience in an Administrative role in the same or similar role.

Responsibilities

• Execute general administration for the Service Centre as required.
• Action employee clocking data on a daily basis.
• Investigate and resolve salary and leave queries of all Warehouse employees.
• Compile relevant employee reports for the Line Manager.
• Execute Service Centre inventory control.

Skills

Administrative experience

SAP systems competency

MS Excel

MS Word

Customer Orientation

Attention to detail

Effective self-management

Teamwork

Numeracy and literacy skills

Education

Grade 12

Tertiary Qualification in Human Resource Management / Business Administration

Tools

SAP

MS Excel

MS Word

Job description

Job Purpose

Responsible for performing a clerical service for the Service Centre to achieve the effective and efficient administration of the Service Centre.

Education And Experience

Grade 12, Tertiary Qualification in Human Resource Management / Business Administration (Compulsory). 3+ years experience in an Administrative role in the same or similar role

Required Job Competencies

• Execute general administration for the Service Centre as required
• Action employee clocking data on a daily basis and submit through to the HR department for payment of salaries
• Investigate and resolve salary, leave etc. queries of all Warehouse employees
• Compile relevant employee reports for the Line Manager
• Execute Service Centre inventory control and safekeeping practices
• Execute activities to comply with relevant safety policies and procedures
• Deal with internal and external customers in a customer-centric manner
• Effective self-management and teamwork
• Ability to multi-skill across departments where and when required

Key Responsibilities

• Products and services knowledge
• Administrative experience
• SAP systems competency
• Warehouse safety / responsible care
• Warehouse knowledge and experience
• MS Excel
• MS Word
• Warehousing stock controls
• Petty cash administration
• Computer / SAP competency
• Records maintenance
• Administrative skills
• Numeracy and literacy skills
• Communication
• Integrity and Values
• Customer Orientation
• Emotional Maturity
• Engaging diversity
• Personal resilience
• Attention to detail
• Effective self-management and teamwork
• Sense of urgency