Service Admin & Advisor: Elevate Customer Experience

Motus Corporation; Mbombela; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading automotive service provider in Mbombela is seeking an experienced Administrator: Service Advisor to ensure high levels of customer service and coordinate workflow in the service department. The ideal candidate will have at least 3 years of experience, a clear criminal record, and a Service Advisor certificate. This position involves various responsibilities including managing service bookings, communicating with staff, and ensuring quality service delivery throughout interactions with customers.

Qualifications

• Minimum 3 years of Service Advisor experience is essential.
• Clear Criminal Record.
• Commercial Motor experience is essential.

Responsibilities

• Coordinate workflow in the service department.
• Update service customers on all service bookings.
• Ensure workshop opening and closing timely.
• Communicate with all Service Staff.
• Ensure job cards are signed off by relevant personnel.

Skills

Excellent verbal communication

Computer literacy

Attention to detail

Education

Grade 12

Service Advisor certificate

Job description

A leading automotive service provider in Mbombela is seeking an experienced Administrator: Service Advisor to ensure high levels of customer service and coordinate workflow in the service department. The ideal candidate will have at least 3 years of experience, a clear criminal record, and a Service Advisor certificate. This position involves various responsibilities including managing service bookings, communicating with staff, and ensuring quality service delivery throughout interactions with customers.