Senior Sales Ambassador (Johannesburg)

Babylonstoren; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A premium agricultural lifestyle company in Johannesburg seeks an experienced Senior Sales Ambassador to enhance direct and indirect sales of products. Ideal candidates should have extensive experience in customer service and sales, particularly in the wine sector. This role requires excellent communication skills in English and Afrikaans, a customer-focused mindset, and a valid driver's license for travel. Join a dynamic team dedicated to premium experiences.

Qualifications

• 3–5 years of experience in a sales or customer-facing role, preferably in the wine, tourism or premium brand sector.
• Proven experience in customer service at a senior level.
• Must possess a valid driver's licence and own transport.

Responsibilities

• Actively involved in direct and indirect sales of Babylonstoren products.
• Welcome and serve customers in a professional and knowledgeable manner.
• Build and maintain strong long-term relationships with customers.

Skills

Excellent communication skills in Afrikaans and English

Customer-centric mindset with strong negotiation skills

Proficient in MS Office, sales systems and CRM software

Self-driven and proactive

Strong relationship building

Education

National Senior Certificate qualification (matric / Grade 12)

Diploma or degree in marketing, sales, hospitality, tourism, brand management or oenology

Job description

Babylonstoren is seeking an energetic and experienced Senior Sales Ambassador to join our dynamic team. The successful candidate must be based in Johannesburg and requires a combination of strategic insight, excellent communication skills and a passion for premium wine, agricultural and lifestyle products.

Requirements :

• A completed National Senior Certificate qualification (matric / Grade 12)
• A diploma or degree in marketing, sales, hospitality, tourism, brand management or oenology (preferred)
• At least 3–5 years' experience in a sales or customer-facing role, preferably in the wine, tourism or premium brand sector
• Proven experience in customer service and relationship building at a senior level
• Excellent communication skills in Afrikaans and English
• Proficient in MS Office, sales systems and CRM software
• Must possess a valid driver's licence and own transport
• Professional appearance and excellent etiquette
• Exceptional integrity and confidentiality
• Customer-centric mindset with strong negotiation skills
• Self-driven, proactive and solution-oriented
• Passionate about wine, farm life, and sustainable lifestyle products
• Adaptable and comfortable in a dynamic, multidisciplinary environment
• Available to travel nationally

Suitably qualified applicants from designated groups will be given priority.

Responsibilities :

• Actively involved in direct and indirect sales of Babylonstoren products (wine, deli products)
• Welcome and serve customers in a professional, knowledgeable and friendly manner
• Arrange and facilitate wine tastings, private tours and special customer experiences
• Build and maintain strong long-term relationships with customers, corporate partners and distributors
• Represent Babylonstoren at functions, festivals and trade events
• Gather market intelligence and provide feedback to relevant departments
• Liaise with internal teams (hospitality, garden, wine, marketing) to deliver integrated customer experiences
• Manage administration, sales reports and customer databases where applicable
• Serve and grow the Johannesburg market and surrounding trade through sales, events and marketing initiatives