Senior Operations Leader - Drive Growth & Process Innovation

Custom Connect; Durban; On-site; ZAR 600 000 - 850 000; Full time

Job summary

A leading operations firm in South Africa is looking for a Senior Operations Manager to oversee performance and drive efficiency. This role involves leading operational teams, analyzing performance metrics, and implementing strategies for better results. The ideal candidate will have 5-8 years of operations management experience, strong analytical skills, and the ability to lead cross-functionally. A competitive compensation package and opportunities for career growth within a dynamic organization await the successful candidate.

Benefits

Competitive compensation package

Career growth within a fast-growing organisation

Supportive and dynamic environment

Qualifications

• 5–8 years of proven experience in operations management with large teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and leadership abilities.

Responsibilities

• Oversee daily operational performance for service and quality targets.
• Lead and mentor operational teams for accountability and improvement.
• Analyse performance metrics for gaps and optimisation opportunities.

Skills

Analytical skills

Leadership

Communication

Problem-solving

Education

Bachelor’s degree in business management or related field

Tools

Performance-management tools

Job description

A leading operations firm in South Africa is looking for a Senior Operations Manager to oversee performance and drive efficiency. This role involves leading operational teams, analyzing performance metrics, and implementing strategies for better results. The ideal candidate will have 5-8 years of operations management experience, strong analytical skills, and the ability to lead cross-functionally. A competitive compensation package and opportunities for career growth within a dynamic organization await the successful candidate.