Senior ICT Operations & Projects Lead

Oxyon People Solutions; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading operational solutions provider in Johannesburg seeks an experienced Operations Manager to ensure optimal execution of operational processes and service delivery. This position requires overseeing project implementation, managing resources, and maintaining service standards. The ideal candidate will have over 8 years of experience in operations management within the ICT sector and strong leadership abilities. A bachelor's degree in a related field is required, with preferred certifications in project management and ITIL.

Qualifications

• Proven 8+ years’ experience in operations management within the ICT sector.
• Experience in service delivery, resource optimisation, and vendor relationships.
• Comprehensive knowledge of ICT infrastructure, storage solutions, and cloud services.

Responsibilities

• Develop and implement operational strategies aligned with overall goals.
• Oversee project execution ensuring timely delivery and client satisfaction.
• Manage and allocate resources effectively to meet project requirements.

Skills

Leadership

Project Management

Resource Management

Service Delivery

Vendor Relationship Management

Education

Bachelor’s degree in Business Administration or related field

ITIL Qualification

Project Management Qualification

Master’s Degree (Preferred)

Job description

A leading operational solutions provider in Johannesburg seeks an experienced Operations Manager to ensure optimal execution of operational processes and service delivery. This position requires overseeing project implementation, managing resources, and maintaining service standards. The ideal candidate will have over 8 years of experience in operations management within the ICT sector and strong leadership abilities. A bachelor's degree in a related field is required, with preferred certifications in project management and ITIL.