Senior Client Engagement Manager – Manchester

Blue Legal; Gauteng; Hybrid; ZAR 300 000 - 400 000; Part time

Job summary

A leading law firm in Gauteng is seeking a Senior Client Engagement Manager for a part-time role. You will work closely with client relationship partners to develop strategic plans and enhance client relationships. The ideal candidate should have a degree and strong interpersonal skills, with experience in law or relevant sectors. This position offers a flexible working arrangement.

Qualifications

• Educated to degree level or have an equivalent/related qualification.
• Excellent interpersonal and relationship building skills.
• Ability to understand extensive business issues and develop new ideas.

Responsibilities

• Create and deliver strategic client development plans.
• Monitor and manage client team meetings and identify cross-selling opportunities.
• Collaboratively liaise with the Head of Client Development.

Skills

Interpersonal skills

Relationship building

Business issue understanding

Education

Degree or equivalent qualification

Job description

Senior Client Engagement Manager – Manchester

National leading law firm are looking for a Client Engagement Manager to join their team as part of a job share. This is a client-facing role, working with Client Relationship Partners and their client teams to develop deeper, stronger relationships and deliver profitable growth.

The role-holder will be supported by a Client Development Executive and business services professionals from across the BD and wider team. This is a part-time role (2.5 days a week) which can be flexible on location.

Responsibilities

• Work closely with client relationship partners to create and deliver strategic client development plans.
• Monitor and manage regular output-focused client team meetings, sharing knowledge, identify opportunities for cross-selling and plan client development activities.
• Form and share relationship investments, service delivery and client development best practice.
• Share any client insights, tools and best practices using the firm’s client intelligence portal and CRM systems.
• Collaboratively liaise with the Head of Client Development to support the development of the firm’s Client Listening Programme.
• Support the accountability and governance of the Client Engagement Programme by regularly reporting and reviewing clients.
• Promote and share the work the firm is doing with their clients across the firm through internal communications channels.

Requirements

• Educated to degree level or have an equivalent / related qualification.
• Excellent interpersonal and relationship building skills.
• Ability to understand extensive business issues, contribute and develop new ideas to add value to the client development / BD process.

Additional Notice

Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property / Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.