Senior Business Analyst

Bdo South Africa; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A prominent consulting firm in South Africa is seeking a Senior Business Analyst with expertise in Robotic Process Automation (RPA). The successful candidate will engage with stakeholders, lead RPA initiatives, and continuously analyze business processes for automation opportunities. Strong background in business analysis and a solid understanding of automation technologies are essential. This role offers the opportunity to work on cutting-edge solutions in a collaborative environment.

Qualifications

• Strong background in business analysis and process improvement.
• Solid understanding of automation technologies.
• Expertise in Robotic Process Automation (RPA).

Responsibilities

• Engage with stakeholders to gather and document business requirements.
• Lead RPA initiatives and design workflows.
• Deliver training and support to end-users.

Skills

Business analysis

Robotic Process Automation (RPA)

Data analysis

Stakeholder management

Job description

Overview

We are looking for a highly skilled and experienced Senior Business Analyst with expertise in Robotic Process Automation (RPA) to join our team.

The ideal candidate will have a strong background in business analysis and process improvement, with a solid understanding of automation technologies.

Main Duties and Responsibilities

Business Analysis

• Engage with key stakeholders to gather, analyse, and document business requirements for process improvement initiatives.
• Identify and analyse business processes, identify pain points, and propose automation solutions.
• Conduct detailed data analysis, create user stories, use cases, and process flows.
• Support cross-functional teams to ensure business requirements are clearly understood and translated into technical specifications.

RPA Strategy and Implementation

• Lead RPA initiatives, from identifying automation opportunities to solution design, development, and implementation.
• Design RPA workflows that align with business objectives.
• Coordinate the implementation of RPA solutions to ensure they are effective, scalable, and efficient.
• Develop and maintain RPA process documentation, including process maps, configuration documents, PDD's, SDD's and test scripts.
• Manage the post-deployment process to ensure automation is working effectively and continuously improve the solutions.

Stakeholder Management and Collaboration

• Act as the primary point of contact between business stakeholders and development teams.
• Provide expert advice and support on process and RPA-related issues.
• Deliver training and support to end-users regarding tools and processes.

Continuous Improvement

• Continuously analyse business processes to identify further automation opportunities and areas for optimization.
• Stay current with RPA trends, technologies, and best practices to implement cutting-edge solutions.
• Monitor the performance of automated processes, identifying any issues and working to resolve them.

Reporting and Metrics

• Develop and track KPIs and performance metrics related to RPA automation.
• Prepare and present regular reports to senior management on the progress, results, and impact of RPA initiatives.