Senior Administrative Officer

University of Pretoria; Pretoria; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A prominent educational institution in Pretoria is seeking to fill a role in tertiary student administration. Candidates should have experience in managing applications and admissions for students, alongside excellent communication and data analysis skills. The successful applicant will assist students with online registration, coordinate faculty events, and maintain up-to-date records. This position requires a National Diploma or equivalent, along with a Bachelor's degree being an advantage. Join a committed team focused on academic excellence.

Qualifications

• Experience in applications and admissions for both undergraduate and postgraduate.
• Must have at least 3 years in tertiary student administration.
• Demonstrated expertise in university regulations.

Responsibilities

• Advising on applications and admissions for local and international students.
• Maintaining student records and milestones.
• Coordinating faculty and university events.

Skills

Communication skills

Customer service skills

Data analysis

MS Office proficiency

Education

Relevant National Diploma

National Senior Certificate

Bachelor of Science Degree

Tools

MS Word

MS Excel

MS PowerPoint

PeopleSoft or equivalent system

Job description

Overview

In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy. The University of Pretoria’s commitment to quality makes us one of the top research universities in the country and gives us a competitive advantage in international science and technology development.

Responsibilities

• Applications and Admissions:
  • Advising, consulting and attending to enquiries regarding applications and admissions;
  • Processing of applications: undergraduate (UG) and postgraduate (PG) local and international;
  • Liaising and preparing documentation for submission to external stakeholders such as USAF, SAQA and NRF;
• Customer Service:
  • Assisting students with online registration as walk-ins, emails and telephone queries;
  • Advising on and directing students to the University General Academic Regulations and Student Rules, Faculty Rules as well as other University policies;
  • Providing statistics and reports on request from relevant stakeholders;
• Student Records:
  • Maintaining and updating students’ milestones such as registration, examination and graduation;
  • Verifying of students’ records, curriculum and academic level;
• Faculty Information Projects:
  • Annual or bi-annual updating and proofreading of the Yearbook, Faculty brochure and Web information;
  • Testing and updating of fixed curriculum and prerequisites from Faculty Board and Senate approved regulation changes;
• Faculty and University Committees:
  • Assisting with the coordination of all the Faculty Committees as well as the Faculty Board;
  • Assisting with Faculty and University events;
  • Coordinating and assisting in all Faculty events such as #ChooseUP day, registrations, orientation and graduations.

Minimum Requirements

• Relevant National Diploma with at least three (3) years’ experience OR National Senior Certificate (Grade 12) with at least five (5) years’ experience;
• Experience mentioned above should include the following tertiary student administration functions:
  • Applications
  • Admissions
  • Registrations
  • Examinations
  • Graduations
• Demonstrated expertise in the interpretation and application of the University’s General and Academic Regulations, and the relevant faculty rules;
• Experience in general office administration and secretarial duties.

Required Competencies (skills, Knowledge And Behavioural Attributes)

• Excellent professional communication and language skills, both written and verbal;
• Strong display of customer service acumen;
• Ability to liaise and communicate effectively on all levels within the organization;
• The ability to work under pressure without compromising detail and accuracy;
• Ability to prioritise work independently and handle simultaneous assignments with success and accuracy;
• Data analysis skills and the ability to compile reports;
• The ability to handle confidential information;
• Thorough working knowledge of applicable computer programmes (MS Word, Excel, PowerPoint, e‑mail and the Internet).

Added Advantages And Preferences

• A Bachelor of Science Degree;
• Advanced proficiency in MS Office: Word, Excel, and PowerPoint;
• Advance skills in PeopleSoft or equivalent system;
• Experience in managing the logistical arrangements for events.

In Applying For This Post, Please Attach

• A comprehensive CV;
• Certified copies of qualifications;
• Names, e‑mail addresses and telephone details of three referees whom we have permission to contact.

Applicants are requested to apply online at www.up.ac.za, and follow the link: Careers@UP.

Enquiries

Ms A Hlatshwayo, Email: [e-mail] for application‑related enquiries, and Ms X Kunene, Email: [e-mail], for enquiries relating to the post content.

The University of Pretoria is committed to equality, employment equity and diversity.

In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given, but is not to candidates from under‑represented designated groups.

All candidates who comply with the requirements for appointment are invited to apply. All candidates agree to undergo verification of personal credentials.

By applying for this vacancy, the candidates consent to undergo verification of personal credentials and related information including, but not limited to, qualifications, criminal record, credit record, current and historic disciplinary proceedings as part of the selection process.

The University of Pretoria reserves the right to not fill the advertised positions.