Security Manager: Lead Guest Safety & Team Excellence

Hilton Worldwide, Inc.; Johannesburg; On-site; ZAR 609 000 - 871 000; Full time

Job summary

A global hospitality leader located in Johannesburg is seeking a Security Manager to oversee a security team and ensure guest safety. Responsibilities include directing security personnel, maintaining communication with law enforcement, and compliance with safety regulations. Ideal candidates possess managerial experience in the security industry, excellent leadership skills, and the ability to respond to guest needs effectively. This role requires a flexible approach and a dedication to customer service.

Qualifications

• Ability to listen and respond to demanding guest needs.
• Accountable and resilient.
• Committed to delivering high levels of customer service.

Responsibilities

• Direct and coordinate the activities of security personnel.
• Ensure compliance with local safety regulations.
• Prepare and implement emergency programmes.
• Liaise with law enforcement agencies.

Skills

Organised and systematic approach to problem solving

Security industry experience in managerial capacity

Excellent leadership, interpersonal and communication skills

Ability to work under pressure

Flexibility to respond to a range of different work situations

Education

Previous experience in same or similar role

Tools

First Aid

Fire combat training

Job description

A global hospitality leader located in Johannesburg is seeking a Security Manager to oversee a security team and ensure guest safety. Responsibilities include directing security personnel, maintaining communication with law enforcement, and compliance with safety regulations. Ideal candidates possess managerial experience in the security industry, excellent leadership skills, and the ability to respond to guest needs effectively. This role requires a flexible approach and a dedication to customer service.