SATIC: Business Analyst (technology)

PwC Careers Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading consulting firm in Johannesburg is looking for a dynamic Business Analyst to bridge the gap between business needs and innovative technology solutions. This role involves gathering and analyzing requirements, optimizing business processes, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in Business Administration or IT, and a minimum of 3 years in business analysis. Strong analytical skills and experience with Agile methodologies are essential. Join us to make a significant impact in a fast-paced environment.

Qualifications

• Minimum of 3 years of experience in business analysis or related roles, preferably in a product development environment.
• Strong understanding of business analysis methodologies and tools.
• Proficient in data analysis and process mapping.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Analyze existing business processes and identify areas for improvement.
• Act as a liaison between business units and technical teams.
• Develop process maps, ERD’s, use cases, and user stories.
• Prepare reports and dashboards to communicate findings.

Skills

Business analysis methodologies

Data analysis

Process mapping

Stakeholder engagement

Agile frameworks

Requirements management

Education

Bachelor’s degree in Business Administration, Information Technology, or equivalent

Tools

Requirements management tools

Job description

Are you passionate about bridging the gap between business needs and innovative technology solutions? SATIC is seeking a dynamic Business Analyst to join our forward-thinking team in Johannesburg. As a Business Analyst at SATIC, you will play a pivotal role in driving operational efficiency, optimizing business processes, and delivering impactful solutions that support our strategic objectives.

In this role, you will collaborate with cross-functional teams to gather and analyze business requirements, translate them into actionable insights, and ensure that implemented solutions align with SATIC’s vision for growth and excellence. You’ll be instrumental in mapping business processes, facilitating stakeholder communication, and supporting the delivery of projects that enhance our customer and employee experiences.

At SATIC, we value analytical thinkers, effective communicators, and proactive problem-solvers who thrive in a fast-paced, collaborative environment. If you are ready to make a difference and contribute to the success of a leading organization committed to innovation and continuous improvement, we invite you to apply and be part of our journey.

Minimum Requirements

• Bachelor’s degree in Business Administration, Information Technology, or equivalent experience.
• Minimum of 3 years of experience in business analysis or related roles, preferably in a product development environment.
• Strong understanding of business analysis methodologies, tools, and techniques, including Agile frameworks and user story creation.
• Proficient in data analysis, process mapping, and requirements management tools.

Responsibilities

Requirements Gathering and Analysis

• Collaborate with stakeholders to elicit and document business requirements, translating them into clear and concise functional specifications for product development.
• Analyze existing business processes and identify areas for improvement, facilitating workshops and discussions to capture insights and feedback.

Stakeholder Engagement and Communication

• Act as a liaison between business units and technical teams, ensuring all parties have a shared understanding of project goals, requirements, and timelines.
• Facilitate meetings and presentations to communicate findings, product updates, and recommendations, promoting transparency and collaboration.

Product Development Support

• Collaborate with UX/UI designers to ensure that user experience considerations are integrated into product requirements and designs.
• Work closely with development teams to validate that implemented solutions meet business requirements and expectations, performing user acceptance testing (UAT) as needed.

Process Mapping and Documentation

• Develop process maps, ERD’s, use cases, and user stories to document current and future business processes, enhancing clarity and insight for stakeholders.
• Maintain comprehensive documentation of requirements, project scope, and testing outcomes to ensure a clear project trail and knowledge sharing.

Continuous Improvement and Innovation

• Identify opportunities for innovation and process enhancement, promoting a culture of continuous improvement within the product development lifecycle.
• Stay current with industry trends and best practices, leveraging insights to enhance product offerings and operational effectiveness.

Data Analysis and Reporting

• Analyze data and metrics related to product performance and user feedback, providing actionable insights and recommendations to improve product features.
• Prepare reports and dashboards to communicate key findings to management and stakeholders, ensuring alignment with business objectives.

Training and Knowledge Sharing

• Assist in training staff and stakeholders on new product features, functionalities, and best practices, promoting effective adoption and utilization.
• Foster a collaborative environment by sharing knowledge, tools, and techniques with team members to enhance collective capabilities.

Agile Practices

• Actively participate in Agile ceremonies, including sprint planning and retrospectives, to ensure alignment with the product development process and goals.
• Embrace agile methodologies to adapt to changing requirements and priorities, ensuring a responsive development process.