Sales Support Administrator

Zest Worx; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic sales support company in Johannesburg is seeking a Sales Support Administrator to assist the external sales team. The ideal candidate is organized, customer-focused, and has at least two years of experience in a similar role. Responsibilities include preparing quotations, responding to customer queries, and maintaining administrative systems. The monthly salary ranges from R12,000 to R15,000, depending on qualifications and experience.

Qualifications

• Minimum of 2 years' experience in a similar role.
• Strong computer literacy and experience with administrative systems.
• Ability to work under pressure and deal with difficult clients.

Responsibilities

• Prepare and send quotations, pro-forma invoices, and invoices.
• Respond promptly and accurately to customer queries.
• Support sales reps by providing key information on products.

Skills

Organizational skills

Customer service

Interpersonal skills

Multitasking

Communication

Education

Grade 12

Tools

MS Office (advanced Excel)

Syspro or similar

Job description

Overview

Sales Support Administrator required in Johannesburg.

We are seeking a highly organised and customer-focused Sales Support Administrator to supply support to the external sales team and sales management based in Midrand.

Responsibilities

• Be available to designated sales reps
• Have key information at hand (lead times, stock, transport and credit info)
• Prepare quotations, pro-forma invoices and invoices
• Respond with urgency and accuracy
• Update administrative systems daily as required
• Update Production Planner on key product requirements
• Resolve customer queries and prepare credits where required
• Provide backup to Front Desk
• Notify management of potential problems

Minimum Requirements

• Grade 12
• Computer literate – MS Office (advanced Excel), Syspro or similar
• Experience working with systems and procedures
• bilingual, strong communication and interpersonal skills
• At least 2 years’ experience in a similar role is preferred
• Experience working in a service industry dealing with customers
• Excellent organizational and multitasking abilities
• Detailed oriented
• Able to work under pressure
• Can deal with difficult clients
• Own vehicle will be beneficial

Package & Remuneration

R12,000 to R15,000 pm CTC depending on experience, qualifications and industry exposure.