Sales Operations Manager (B2B SaaS/Tech)

Huzzle; South Africa; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Operations professional to optimize workflows and enhance CRM systems. Fully remote position available with a salary range of £1,000-1,300. Ideal candidates will hold 4+ years in Sales Operations, possessing advanced CRM skills and strong analytical capabilities. This role supports companies in SaaS and MarTech sectors, offering opportunities for career growth and peer community connections.

Benefits

Career growth opportunities

Peer community connections

Ongoing support from placement agency

Qualifications

• 4+ years of experience in Sales Operations or Revenue Operations.
• Advanced CRM expertise including automation and user adoption.
• Strong analytical skills to interpret complex datasets.

Responsibilities

• Map out and implement efficient sales workflows.
• Develop actionable dashboards and reports for tracking.
• Evaluate and upgrade sales technology for productivity.

Skills

Sales Operations

CRM expertise

Process optimisation

Analytical skills

Forecasting

Documentation skills

Communication skills

Tools

HubSpot

Salesforce

ClickUp

Job description

About Huzzle

At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

About the Company

Our client is a fast-growing, mission-driven digital marketing and tech company in the behavioural health sector. They provide 360° patient acquisition solutions-combining cutting-edge marketing, CRM optimisation, and sales enablement-to help behavioural health providers reach more people who need care. The team is fully remote, radically accountable, and built for measurable impact.

Job Type: Full-time

Location: Remote (Global)

Timezone: US

Key Responsibilities

Process Architecture & Optimisation

• Map out and implement efficient sales workflows covering lead generation, pipeline management, and client onboarding.
• Take complete ownership of CRM systems-ensuring clean data, automation, and high adoption rates among the sales team.
• Maintain comprehensive documentation for all processes, training resources, and playbooks.

Performance Tracking & Insights

• Develop actionable dashboards and reports tailored for both leadership and front-line teams.
• Ensure accurate forecasting to guide hiring, capacity planning, and revenue projections.
• Monitor key metrics such as conversion rates, sales velocity, customer retention, and average revenue per account.

Technology & Automation

• Evaluate and upgrade the sales technology stack to improve productivity and eliminate inefficiencies.
• Ensure seamless integration across all tools to minimise manual work and boost speed to close.
• Automate recurring administrative tasks to free up sales capacity.

Strategic Partnership & Planning

• Collaborate with leadership and marketing to align on go-to-market plans.
• Create market entry strategies and operational frameworks for new product or channel launches.
• Translate front-line sales insights into actionable recommendations for product and marketing teams.

• 4+ years of experience in Sales Operations, Revenue Operations, or GTM Enablement, preferably in a high-growth startup or SaaS environment.

• Advanced CRM expertise (HubSpot, Salesforce) including database management, automation, integrations, and user adoption strategies.
• Proven track record in process optimisation -mapping, refining, and documenting workflows to increase efficiency and conversion rates.
• Strong analytical skills with the ability to interpret complex datasets, build actionable dashboards, and translate insights into strategy.
• Forecasting and pipeline management expertise, ensuring accuracy in sales projections and resource allocation.
• Excellent documentation habits, creating sales playbooks, onboarding guides, and standard operating procedures.
• Exceptional communication skills- both written and verbal - with the ability to train and influence sales teams at all levels.
• Comfortable with automation and AI-driven tools to eliminate manual work and improve operational scalability.

Preferred Experience

• Building operational frameworks in fast-growing startups.
• Proficiency with project management and automation tools (ClickUp, AI solutions, proposal platforms, data enrichment).
• Familiarity with behavioural health or other mission-driven sectors.

Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams

Career Growth: Join companies in SaaS, MarTech, and B2B services

Peer Community: Connect with high-performing sales professionals in our network

Ongoing Support: Receive guidance from Huzzle before and after placement

Salary: Between (1,000-1300 GBP) paid out in your local currency