Sales Manager

ABC Worldwide; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their sales strategy execution and enhance customer experience. This role requires strong leadership skills to motivate a team and achieve sales targets while ensuring compliance with industry regulations. The ideal candidate will have a deep understanding of the short-term insurance market and a proven track record in managing staff effectively. Join a forward-thinking company that values development and operational efficiency, and make a significant impact in the insurance sector.

Qualifications

• 3 years of experience in managing staff in the short-term insurance industry.
• Strong understanding of sales strategies and customer experience.

Responsibilities

• Drive profitable sales volume and ensure excellent customer experience.
• Implement sales plans and address external market sales.
• Manage sales team development and performance.

Skills

Leadership

Sales Strategy Execution

Customer Experience Management

Team Motivation

Operational Efficiency

Education

Matric / Grade 12

NQF 5 or equivalent qualification

FAIS Regulatory examination for Representatives (RE5 and RE1)

Job description

Our client is a registered nonlife insurer specializing in providing short-term insurance cover for individuals and small corporates.

Role Purpose

• The purpose of the role is to execute on the client's Sales strategy, which includes achieving product sales targets and delivering an excellent, consistent customer experience across all products at the lowest possible cost.
• This role leads and directs the client's BDC channel; strong leadership is required to motivate and inspire the team to achieve outstanding results.
• The Sales Manager is accountable for understanding regional customer base growth opportunities and specific demands while ensuring effective capacity management of available resources to achieve higher operational efficiencies.
• To ensure that the processes within the client's Sales Team comply with legislative and process requirements.
• Achievement of required audit scores.
• To work alongside staff to enhance skill levels and create a healthy work environment. Contracting and achieving training and development plans for BDCs. Manage transformation and employment equity.

Requirements

• Matric / Grade 12
• NQF 5 as required / equivalent qualification and/or FAIS Credits (minimum 30 credits in short-term insurance if date of first appointment is before 2010; or if date of first appointment is on or after 01/01/2010, a fully recognized qualification as per the FSCA qualification list).
• FAIS Regulatory examination for Representatives (RE5 and RE1 for Key Individual).
• If you are registered for one Class of Business (Personal or Commercial), you are required to have 12 CPD (Continuous Professional Development) points. If you are registered for two Classes of Business (Personal plus Commercial), you are required to have 18 CPD points.
• 3 years experience in managing staff in the short-term industry.

Duties & Responsibilities

• Driving profitable sales volume of all the client's products.
• Achieve an excellent, consistent customer experience across the channel.
• Implement sales plans, budgets, and accelerated growth strategies.
• Addressing sales to the external market, including South African and public sector markets.
• Apply a deep understanding of provincial client and competitive markets and needs to execute on initiatives that will lead to greater market penetration.
• Communicate the sales distribution strategic objectives plan and operating model to stakeholders.
• Accountable for the establishment of a fast and efficient lead management process.
• Ensuring effective resourcing, development, performance management, and retention plans are in place for the sales team.
• Run collaborative meetings for retail sales.
• Collate provincial-specific retail tied sales information and compile relevant reports to respective stakeholders.
• Ensure effective risk management and governance of sales.
• Key individual; management oversight of the sales activities including the performance of compliance function specifically with respect to FAIS and the product categories for which our client is licensed, and represent the Sales Team during compliance monitoring visits.

If you meet the above requirements, please send your updated CV to [email address].

Required Experience: Manager

Key Skills