Sales Associate

TFG (The Foschini Group); KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail group in South Africa seeks passionate individuals to provide outstanding customer service and drive sales in a dynamic environment. Applicants should have a Grade 12 (Matric) qualification and be able to meet customer expectations. Ideal candidates will be target-driven with excellent communication and multitasking abilities. This role emphasizes brand representation and customer loyalty, making it crucial to stay updated with current trends in decor and fashion.

Responsibilities

• Act as an ambassador for the brand and offer exceptional customer experience.
• Exceed customer expectations by identifying the best solutions.
• Track sales performance against target.
• Sell a diverse range of products and keep up with trends.
• Seek opportunities for making new sales.
• Assist with stock replenishment for store readiness.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task

Ability to work independently

High level of attention to detail

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

Responsibilities:

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience:

• Grade 12 (Matric)

Skills:

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.