Sales Assistant x3

Ares Holdings; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A retail company in Johannesburg is looking for a sales assistant to provide excellent customer service and assist in inventory management. Ideal candidates will have at least 6 months of customer service experience and must be flexible in their working hours. This role offers various perks including health benefits, staff discounts, and participation in a performance incentive scheme.

Benefits

Comprehensive health benefit

Quarterly Uniform allowance

50% staff discount

Company performance incentive scheme

Long-service incentives

Holistic Employee Wellness programme

Qualifications

• Minimum 6 months customer service experience.
• Ability to work flexible shifts.
• Knowledge of Birkenstock products advantageous.

Responsibilities

• Deliver excellent customer service to every customer.
• Replenish stock and maintain store housekeeping.
• Process deliveries and ensure accurate stock entries.

Skills

Customer Service

Sales Techniques

Inventory Management

Merchandising

Education

Grade 12 or Equivalent

Job description

Overview

Birkenstock Fourways is looking for a sales assistant to join their team.

Company Values

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.