Sales Agent

Signa Opportunity; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales organization in Cape Town is seeking a Sales Agent to join their YES program. You will be responsible for achieving sales targets and providing excellent customer service. The ideal candidate should have a matric pass, be well-spoken, and target-driven while assisting customers with our products, including sim-only deals and data packages. Join a vibrant team dedicated to achieving sales success and develop your career in a dynamic environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be computer literate and well-groomed.
• Target-driven mindset with a passion for sales and customer service.

Responsibilities

• Assist with sales targets and achieve individual goals.
• Promote various products and services to customers.
• Conduct customer needs analysis and provide service recommendations.

Skills

Communication skills

Target Driven

Customer service

Sales skills

Education

Matric pass

Job description

About the role

As a Sales Agent, through the YES program, you will be responsible for assisting in achieving specific sales and service requirements, as directed by your line manager.

Responsibilities

• Assist with the achievement of sales targets at indicated branches
• Achieve individual targets as communicated by your line manager.
• Maintain enthusiasm and ensure that energy levels are appropriate at all times.
• Greet and welcome customers when conducting promotions, and when you are assigned to process in-store.
• Generating new leads through various selling and promotional activities
• Promoting products and services that include but are not limited to sim-only deals, prepaid voice and data, top-up, post-paid voice and data, LTE, smart-voice, DSL, and Fibre packages.
• Conduct a customer needs analysis to determine the reasons for visiting the store.
• Providing product information and service recommendations to match customer needs.
• Advise customers on the documentation needed to apply for products and/or services.
• Check and verify customer paperwork to detect fraudulent applications.
• Ensure BVS, mandate, and paperless compliance within the store and ensure that discrepancies get resolved.
• Log cases to the relevant queues, related to any customer queries, suspected fraudulent applications, and any risk that is detected (multiple devices) when conducting the relevant checks.
• Follow up with customers on application status and queries
• Inform clients regarding relevant turn-around times and back-office processes.
• Complete and update all relevant sheets, reports, and trackers, as per company requirements.
• Attend and complete all relevant training.
• Keep updated with the latest devices, trends, competitive products, and services.

Requirements

• Matric pass.
• Well-spoken.
• Well Groomed.
• Computer Literate.
• Target Driven.
• South African unemployed youth aged between 18 and 34.
• Must not have taken part in the YES Program before.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks after submitting your application.