Sales Advisor

TWK Agri (Pty) Ltd.; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading agricultural company is seeking a Sales Advisor to provide professional customer service, recommend products, and drive sales. Responsibilities include assisting customers, managing queries, and maintaining stock levels. Ideal candidates should have a Grade 12/Matric certificate and strong customer service skills. Experience in Bike and Marine products is a plus. The role emphasizes teamwork and staying updated on product trends.

Qualifications

• Grade 12 / Matric required.
• Experience in Bike and Marine products is advantageous.
• Strong customer service and communication skills needed.

Responsibilities

• Assist customers and recommend suitable products.
• Manage customer queries and complaints.
• Monitor stock levels and support merchandising.

Skills

Customer service skills

Product knowledge

Organisational skills

Communication skills

Education

Grade 12 / Matric

Job description

Job Summary

This role involves providing professional customer service, recommending appropriate products, and driving sales by understanding customer needs and offering expert product advice. The Sales Advisor will assist with merchandising, inventory control, and sales administration while ensuring a positive customer experience and supporting store operations.

Responsibilities and Duties

• Assist customers professionally and recommend suitable products
• Promote and upsell products and services
• Manage customer queries, complaints, returns, and follow‑ups
• Maintain strong product knowledge and provide technical advice
• Stay updated on seasonal trends and farming practices
• Monitor stock levels and support restocking and merchandising
• Ensure shelves and displays are neat, organised, and labelled correctly
• Participate in stock counts and inventory checks
• Process sales transactions accurately and reconcile daily cash
• Prepare quotes, invoices, and update customer information
• Collaborate with warehouse and logistics teams for order fulfilment
• Support promotional events and product launches
• Adhere to company policies, ethical sales practices, and safety procedures

Qualifications and Skills

• Grade 12 / Matric
• Experience in Bike and Marine (advantageous)
• Solid knowledge of Bike and Marine products
• Strong customer service and communication skills
• Ability to recommend products and drive sales
• Good organisational and merchandising skills
• Accuracy in processing transactions and admin tasks
• Ability to work effectively in a team
• Willingness to stay updated on product knowledge and seasonal trends
• Driver's License (Code 08)

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

• The company can expire job adverts at any time at their own discretion.

• TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.