Retail Store Manager - Drive Sales & Customer Experience

University of Fort Hare; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An upmarket retail company located in Sea Point, Cape Town, is seeking an experienced Retail Store Manager. The role entails managing store operations, achieving sales targets, and ensuring customer satisfaction. Ideal candidates will have a Matric qualification, experience in retail with line management responsibilities, and a strong focus on customer service. The position requires availability during retail hours, including weekends and holidays.

Qualifications

• Two years’ experience in a Retail or Customer Focused environment with Line Management responsibilities.
• Experience of driving retail sales and standards of customer service.
• Experience working for a quality brand in a retail environment.

Responsibilities

• Manage all aspects of running a store to achieve sales targets.
• Ensure excellent levels of customer care and service.
• Plan, drive, and report on store sales and performance.

Skills

Customer Service

Selling and up-selling

Microsoft Word, Outlook and Excel

Interest in cooking

Education

Matric (or above) qualification

Job description

An upmarket retail company located in Sea Point, Cape Town, is seeking an experienced Retail Store Manager. The role entails managing store operations, achieving sales targets, and ensuring customer satisfaction. Ideal candidates will have a Matric qualification, experience in retail with line management responsibilities, and a strong focus on customer service. The position requires availability during retail hours, including weekends and holidays.