Retail Shopping Centre Manager

Excellerate JHI; Gauteng; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A property management firm in Gauteng is seeking a Centre Manager to optimize trading opportunities and manage building operations. The ideal candidate will have experience in retail shopping centre management, budgeting, and tenant relations. This role requires strong communication skills, a valid Fidelity Fund Certificate, and proficiency in property management tools like SAP. Join us to impact property management positively!

Qualifications

• 3-5 years of relevant experience in the property/centre management industry.
• Must hold a valid Fidelity Fund Certificate.
• Proven retail shopping centre management experience.

Responsibilities

• Lead efforts in budgeting and expense control.
• Manage daily operations and oversee staff.
• Ensure tenant installations are completed on time.

Skills

Communication skills

Budgeting

Property management

Numeracy skills

Education

Minimum Grade 12 qualification

Tools

SAP

MS Office (Excel, Word, Powerpoint)

Job description

About the role

We are seeking a Centre Manager to manage the building by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimising the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.

This position will require an all-rounded property professional.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
  • Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
  • Income: Monitor actual income vs. budget, evaluate outstanding rent-roll by timeously following-up and implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims

If you are ready to take the next step in your career and make a significant impact in property management, we encourage you to apply for the Centre Manager position. Bring your expertise in facilities management, budgeting, and tenant relations to our dynamic team.

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.