Retail Operations Supervisor – Health & Beauty

Clicks Group; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Pretoria seeks a passionate Service Advisor to ensure service excellence at the point of sale and oversee operational activities. Responsibilities include managing staff, resolving customer queries, and promoting the store's services. Ideal candidates should have Grade 12, relevant qualifications, and experience in a retail environment. The position offers an excellent opportunity for those committed to delivering outstanding customer service and contributing to a dynamic team.

Qualifications

• Essential: Grade 12.
• Desirable: Maths 50% and English 50% at grade 12 level.
• 1 year’s experience in a customer facing role.

Responsibilities

• Ensure service excellence at the point of sale.
• Direct and control all operational activities at the point of sale.
• Manage stock and cash effectively.

Skills

Financial management principles

Retail/FMCG background

Customer service excellence

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Relevant Retail/Business Management qualification

Job description

A leading retail company in Pretoria seeks a passionate Service Advisor to ensure service excellence at the point of sale and oversee operational activities. Responsibilities include managing staff, resolving customer queries, and promoting the store's services. Ideal candidates should have Grade 12, relevant qualifications, and experience in a retail environment. The position offers an excellent opportunity for those committed to delivering outstanding customer service and contributing to a dynamic team.