Retail Branch Manager: Growth, Service & Leadership

Sanlam; Qonce; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial services provider in South Africa is seeking a Branch Manager to grow its customer base and revenue. You will oversee the retail branch strategy and ensure service delivery excellence. The ideal candidate will have a minimum of 5 years of industry experience, including 3 years in leadership. This position offers competitive salary, comprehensive benefits, and opportunities for career advancement in a supportive environment.

Benefits

Competitive salary and performance-based incentives

Comprehensive benefits package

Opportunities for career advancement

Ongoing training and development programs

Qualifications

• A minimum of 5 years recent industry experience, including 3 years in a leadership capacity.
• RE1 and RE5 certifications required.
• Service management and insurance sales experience are essential.

Responsibilities

• Develop and oversee retail branch strategy.
• Lead and manage sales consultants' activities.
• Ensure compliance, quality, and risk management.
• Establish and drive a service culture within the branch.

Skills

Sales tactics and approaches

Stakeholder engagement and management

Customer service and engagement

People management practices and principles

Data and analytics (including data visualization)

Critical thinking and problem-solving skills

Strong communicator (verbally and in writing)

Adaptable and able to learn quickly

Education

Matric (Grade 12)

120 Wealth Management credits OR tertiary qualification recognised by the FSCA

Job description

A leading financial services provider in South Africa is seeking a Branch Manager to grow its customer base and revenue. You will oversee the retail branch strategy and ensure service delivery excellence. The ideal candidate will have a minimum of 5 years of industry experience, including 3 years in leadership. This position offers competitive salary, comprehensive benefits, and opportunities for career advancement in a supportive environment.