Retail Admin Manager : Lead Operations & Customer Experience

Istore; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in Johannesburg is seeking an Admin Manager to enhance operational efficiency and boost team performance. The ideal candidate will have over 5 years of experience in team leadership within a high turnover retail environment, ensuring excellent customer experiences. Responsibilities include adhering to company policies and optimizing back of house operations in a supportive team environment. This position offers an opportunity to lead and make impactful changes in a dynamic retail setting.

Qualifications

• 5+ years of experience in team leadership within a high turnover retail environment.
• Strong background in retail operations.
• Proven ability to deliver excellent customer experiences.

Responsibilities

• Enhance operational efficiency and drive team performance.
• Ensure adherence to company policies.
• Optimize back of house operations.
• Foster a supportive team environment.

Skills

Team leadership

Retail operations

Customer service

Job description

A leading retail company in Johannesburg seeks an Admin Manager to enhance operational efficiency and drive team performance.

The ideal candidate should have over 5 years of experience in team leadership within a high turnover retail environment, a strong background in retail operations, and a proven ability to deliver excellent customer experiences.

This position involves ensuring adherence to company policies and optimizing back of house operations while fostering a supportive team environment.