Restaurant Store Manager: Lead Ops, Service & Growth

Pedros Chicken; Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading fast-food restaurant chain in South Africa is seeking a Restaurant Manager to oversee operations and ensure quality service. The ideal candidate will have at least 3 years of restaurant and fast-food service experience, strong management skills, and the ability to handle customer complaints effectively. This position is critical for maximizing profitability while maintaining high service standards.

Qualifications

• Minimum 3 years related experience required in restaurant and fast food service.
• Knowledge of GAAP is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and maintain operating procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Job description

A leading fast-food restaurant chain in South Africa is seeking a Restaurant Manager to oversee operations and ensure quality service. The ideal candidate will have at least 3 years of restaurant and fast-food service experience, strong management skills, and the ability to handle customer complaints effectively. This position is critical for maximizing profitability while maintaining high service standards.