Remote Telesales Representative - Home-Based Call Center

Mashreq Bank; South Africa; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic technology company is seeking Remote Telesales Representatives for a home-based position in South Africa. Ideal candidates will possess sales experience and excellent communication skills. Enjoy flexibility, professional growth opportunities, and a supportive culture in this fully remote role with competitive pay and commission structure.

Benefits

Competitive hourly base pay

Performance-based bonuses

Paid virtual training

Qualifications

• Sales or telesales experience (1-2 years preferred).
• Ability to handle objections and negotiate.
• Experience with remote work is advantageous.

Responsibilities

• Conduct outbound calls to prospective customers.
• Promote products/services using persuasive techniques.
• Record customer information accurately in CRM.

Skills

Excellent communication skills

Persuasive sales techniques

Tech-savvy

Self-motivated

Attention to detail

Education

High school diploma

College degree

Tools

CRM software

Virtual communication tools

Job description

Job Summary:

Progressive Technology is seeking dynamic, results-driven Remote Telesales Representatives to join our growing team. This is a fully home-based call center position that offers flexibility, professional growth, and the chance to work with a team that values innovation and customer satisfaction. As a Telesales Representative, you will be the first point of contact with prospective customers, playing a critical role in driving sales and building long-lasting client relationships from the comfort of your home.

Key Responsibilities:

• Conduct outbound calls to prospective customers from provided leads.
• Present and promote products/services using persuasive sales techniques.
• Answer questions about products, pricing, and services with professionalism and clarity.
• Identify customer needs and suggest appropriate products or services to meet those needs.
• Record customer information accurately in the CRM system.
• Meet or exceed weekly and monthly sales targets.
• Follow up with potential leads and close sales efficiently.
• Collaborate with team members and managers to improve strategies and customer engagement techniques.
• Maintain knowledge of company products, promotions, and updates.
• Uphold a positive, customer-focused attitude in all interactions.

Required Skills and Qualifications:

• High school diploma or equivalent; a college degree is a plus.
• Proven experience in sales, telesales, or customer service (remote experience preferred).
• Excellent communication and interpersonal skills.
• Confident, persuasive, and results-oriented mindset.
• Comfortable handling objections and negotiating with prospects.
• Tech-savvy with the ability to navigate multiple systems during a call.
• Strong attention to detail and data accuracy.
• Self-motivated and able to work independently.

Experience:

• Minimum of 1–2 years in a sales or telesales role (preferably in a remote or home-based environment).
• Experience using CRM software or call center technology is an advantage.

Working Hours:

• Full-time and part-time shifts available.
• Flexible scheduling options, with operations covering Monday to Saturday.
• Shifts may vary between 9:00 AM – 9:00 PM (timezone based on applicants region).
• Weekend shifts may be required based on campaign needs.

Knowledge, Skills, and Abilities:

• Strong sales acumen with a customer-centric approach.
• Ability to remain professional under pressure.
• Comfortable working in a performance-based environment.
• Fast learner with adaptability to product updates and new tools.
• High-speed internet and a quiet, distraction-free workspace.
• Familiarity with virtual communication tools like Zoom, Slack, or Microsoft Teams.

Benefits:

• Competitive hourly base pay + attractive commission structure.
• Work-from-home flexibility with full equipment provided.
• Opportunities for performance-based bonuses and incentives.
• Paid virtual training and ongoing professional development.
• Supportive and inclusive company culture.
• Career advancement pathways within a fast-growing tech company.
• Paid time off and health benefits available for qualifying employees.

Why Join Progressive Technology?

At Progressive Technology, we do not just offer jobs—we offer careers. You will be joining a forward-thinking company that values integrity, innovation, and teamwork. We empower our employees to succeed in a remote environment, while ensuring they feel connected and supported. Whether you are looking to grow in sales or build a long-term remote career, this is the opportunity for you to thrive.

How to Apply:

Ready to start your remote sales journey?
Click the Apply Now button on our careers page or send your resume to us with the subject line Remote Telesales Representative Application. Qualified candidates will be contacted via email for a virtual interview.