Remote SDR Enablement Lead — Training & Coaching

Hire Hangar; Remote; ZAR 1 149 000 - 1 478 000; Full time

Job summary

A global talent management firm is seeking a Sales Enablement & Training Specialist (SDR – BPO/Call Center) to drive the onboarding and training of SDRs, ensuring operational excellence. The ideal candidate will manage and mentor teams while creating effective training programs. Required qualifications include prior experience in sales management within a BPO, strong understanding of sales development, and proficiency with remote collaboration tools. This role offers a fully remote work environment.

Qualifications

• Prior experience in a sales management or supervisor role within a BPO or call center.
• Proven experience training and managing SDR or inside sales teams.
• Strong understanding of outbound prospecting and lead management.
• Ability to create structured training programs and work modules.
• Experience working in a fully remote environment.

Responsibilities

• Lead onboarding and training for new SDR hires in a BPO environment.
• Design and improve sales training programs and modules.
• Manage and mentor SDR teams to drive performance and quality.
• Ensure SDRs are trained on lead management and CRM best practices.

Skills

Sales management

Coaching

Sales training

Lead management

Technical proficiency

Tools

Learning Management Systems (LMS)

CRM platforms

Sales engagement tools

Remote collaboration tools

Job description

A global talent management firm is seeking a Sales Enablement & Training Specialist (SDR – BPO/Call Center) to drive the onboarding and training of SDRs, ensuring operational excellence. The ideal candidate will manage and mentor teams while creating effective training programs. Required qualifications include prior experience in sales management within a BPO, strong understanding of sales development, and proficiency with remote collaboration tools. This role offers a fully remote work environment.