Remote Networking Support Specialist - Vip Escalations

Herotel Telecoms; Remote; ZAR 400 000 - 550 000; Full time

Job summary

A leading telecommunications company in Pretoria is looking for a Business Support Specialist to provide advanced technical support. The role requires over 3 years of experience in networking and strong communication and problem-solving skills. You will work closely with high-profile clients and ensure a high customer satisfaction score. If you are passionate about technology and customer service, this opportunity is for you.

Qualifications

• Over 3 years of experience in networking.
• Excellent communication skills.
• Proven problem-solving abilities.

Responsibilities

• Deliver advanced technical assistance.
• Focus on complex customer setups.
• Troubleshoot issues effectively.

Skills

Networking

Communication skills

Problem-solving abilities

Job description

A leading telecommunications company in Pretoria is seeking a Business Support Specialist to deliver advanced technical assistance, focusing on complex customer setups and troubleshooting.

The ideal candidate should have over 3 years of experience in networking, with excellent communication skills and proven problem-solving abilities.

This role offers a chance to work with high-profile clients while maintaining a high customer satisfaction score.