Remote MSP Automation Engineer (AI & API Integrations)

Uptime Solutions Ltd; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technology consulting firm in Johannesburg is seeking an experienced professional in automation development and AI integration. You will design and maintain workflows, utilize AI tools for enhancing processes, and provide expert consultancy to clients. The ideal candidate has a strong background in MSP environments and is proficient in various automation platforms. Strong problem-solving skills and excellent communication abilities are essential for success in this remote role.

Qualifications

• Proven experience in MSP environments and familiarity with PSA/RMM tools.
• Strong understanding of AI tools, LLMs, and prompt engineering.
• Excellent problem-solving skills and ability to work independently in a remote setting.

Responsibilities

• Build and maintain automation workflows using Halo PSA, Datto RMM, and other tools.
• Utilize AI tools to enhance processes.
• Provide expert advice and consultancy on automation strategies.

Skills

MSP environments experience

Hands-on experience with n8n

Understanding of AI tools

Experience with Microsoft Power Automate

API integrations proficiency

Problem-solving skills

Strong communication skills

Tools

Halo PSA

Datto RMM

Hudu

Roost.ai

Microsoft Copilot

Job description

A technology consulting firm in Johannesburg is seeking an experienced professional in automation development and AI integration. You will design and maintain workflows, utilize AI tools for enhancing processes, and provide expert consultancy to clients. The ideal candidate has a strong background in MSP environments and is proficient in various automation platforms. Strong problem-solving skills and excellent communication abilities are essential for success in this remote role.