Remote It Support Specialist - Call Desk

Bcx Zambia; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading IT solutions provider is looking for a Remote IT Support Specialist in Polokwane, Limpopo. This entry-level position offers remote technical support primarily to clients in Johannesburg. Candidates should have a Grade 12 qualification and preferably some experience in hardware solutions. Strong communication skills and a customer-focused approach are essential. CompTIA A+ certification is advantageous. This full-time role is a great opportunity to kickstart a career in the IT sector.

Qualifications

• Entry Level Technical Support Assistant role requiring strong communication.
• Experience with hardware solutions is preferred.
• CompTIA A+ and similar certifications are advantageous.

Responsibilities

• Troubleshoot technical issues for clients.
• Track queries and update logging systems.
• Provide remote support for clients.

Skills

Troubleshooting technical issues

Strong communication skills

Customer-focused approach

Education

Grade 12 qualification

Job description

Remote IT Support Specialist – Call Desk BCx Zambia • Polokwane, Limpopo

A leading IT solutions provider is seeking an Entry Level Technical Support Assistant to deliver remote support for clients in Johannesburg, Gauteng.

The role requires a Grade 12 qualification, with preferred experience in hardware solutions.

Key Responsibilities

• troubleshooting technical issues
• tracking queries
• updating logging systems

The position demands strong communication skills and a customer‑focused approach.

Qualifications

• CompTIA A+ and similar certifications are advantageous.

This full‑time role offers a promising start in the IT sector.