Remote IT Support & Cloud Infrastructure Expert

Global Health Link; Remote; ZAR 1 185 000 - 1 525 000; Full time

Job summary

A health technology provider is hiring an IT Support Specialist to manage all IT operations in a multi-site organization. The role requires 5+ years of experience, strong skills in Microsoft administration, and proficiency in cloud environments like Azure and AWS. This fully remote position is ideal for a self-driven professional comfortable working independently, with responsibilities including serving as the first point of contact for technical support and managing cloud servers. Join a dynamic team and enhance your IT skills while contributing to important healthcare services.

Qualifications

• 5+ years of progressive IT support experience.
• Strong expertise in Microsoft administration.
• Proficiency with ManageEngine or similar RMM tools.
• Proven experience managing or migrating cloud environments.
• Excellent communication skills in English (C1+).

Responsibilities

• Serve as the first point of contact for technical support.
• Troubleshoot hardware, software, and network issues.
• Manage user onboarding and permissions.
• Deploy and maintain endpoints using RMM/MDM tools.
• Monitor and report on system health and security compliance.

Skills

IT support experience

Microsoft administration

ManageEngine proficiency

Cloud environment management

VPN knowledge

VoIP systems experience

Excellent communication skills

Security camera system experience

Tools

Microsoft Exchange Online

Microsoft Teams

ManageEngine

Azure

AWS

Google Cloud

Job description

A health technology provider is hiring an IT Support Specialist to manage all IT operations in a multi-site organization. The role requires 5+ years of experience, strong skills in Microsoft administration, and proficiency in cloud environments like Azure and AWS. This fully remote position is ideal for a self-driven professional comfortable working independently, with responsibilities including serving as the first point of contact for technical support and managing cloud servers. Join a dynamic team and enhance your IT skills while contributing to important healthcare services.