Regional Operations Manager (FM) - North

Compass Group; Noordwes; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading facilities management company is seeking a Regional Operations Manager to oversee delivery across multiple sites in the North of the UK. The ideal candidate will have at least 5 years of experience in Facilities Management, with strong financial acumen and proven people management skills. Responsibilities include ensuring contractual compliance, managing budgets, and leading on-site teams to maintain high standards of service. The role offers a competitive salary and a range of employee benefits.

Benefits

Contributory pension scheme

Career growth programmes

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards for spending

Free wellness classes

Qualifications

• Minimum 5 years’ experience in a Facilities Management and contract management role.
• Proven experience in people management and team leadership.
• Strong understanding of compliance requirements including Health & Safety.

Responsibilities

• Oversee the delivery of multiple self‑delivered FM services across several sites.
• Manage budgets and financial performance to ensure operational efficiency.
• Lead and develop on‑site teams promoting safety and high performance.

Skills

People management

Financial management

Client relationship management

Organizational skills

Decision-making skills

Education

IOSH Managing Safely qualification

Job description

Regional Operations Manager (FM) - North

Regional Operations Manager | Facilities Management North of the UK Full-Time | Competitive Salary + benefits package We’re looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the North of the UK. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance. As a Regional Operations Manager, you’ll be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a high‑performing on‑site team. You’ll act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.

Key Responsibilities

• Oversee the delivery of multiple self‑delivered FM services across several sites, ensuring service excellence and contractual compliance.
• Oversee third‑party service providers, ensuring performance meets contractual and compliance standards.
• Manage budgets, monthly‑end review and financial reporting and cost control to ensure profitability and operational efficiency.
• Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
• Lead and develop on‑site teams, promoting a culture of safety, collaboration, and high performance.
• Drive continuous improvement, innovation, and best practice across all areas of service delivery.
• Ensure compliance with all Health & Safety, statutory, and company policies.
• Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
• Support business development by identifying opportunities for growth and service enhancement.

About You

• Minimum 5 years’ experience in a Facilities Management and contract management role.
• Multi‑site experience is essential.
• Strong financial and commercial acumen, with experience managing budgets and performance targets.
• Proven experience in people management, team leadership, and client relationship management.
• Excellent communication, organisational, and decision‑making skills.
• Strong understanding of compliance requirements, Health & Safety and quality assurance.
• IOSH Managing Safely qualification desirable.

What We Offer

• Contributory pension scheme
• Career Pathways and MyLearning programmes for growth
• Digital GP access for you and immediate family, plus wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Food shop discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets
• Cash rewards for spending and using on a wide range of brands
• Free wellness, mindfulness and exercise classes
• Discounts and offers can be shared with friends and families

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!