Regional Manager

Greys; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading staffing solutions firm is seeking a dynamic Regional Manager in Cape Town to oversee performance across branches. This role involves strategic leadership, business development, and operational excellence. The ideal candidate will have over 5 years' experience in staffing and a proven track record in client relations. Strong leadership skills and a results-driven mindset are essential. Competitive compensation will be offered.

Qualifications

• Minimum 5 years’ experience in the TES or staffing industry.
• Proven track record in business development and client retention.
• Demonstrated leadership and branch management experience.

Responsibilities

• Develop and execute regional strategies aligned with growth objectives.
• Build and retain key client relationships at a regional level.
• Ensure high-quality service delivery across all branches.

Skills

Strategic leadership

Business development

Client relations

Operational excellence

People development

Job description

MASA Outsourcing, a leading national staffing and labour solutions powerhouse, is seeking a dynamic and experienced Regional Manager to oversee and drive performance across our Eastern and Western Cape branches, ensuring operational excellence, financial growth, and strategic alignment across the region.

We specialise in providing end-to-end workforce management, from temporary and permanent placements to outsourced staffing, payroll, and compliance solutions across multiple sectors.

Key Responsibilities

• 1. Strategic & Financial Leadership – Develop and execute regional strategies aligned with MASA's growth objectives; drive revenue and profit across branches through sound financial oversight and cost control; review and consolidate budgets, forecasts, and business plans; evaluate market opportunities and direct regional business development initiatives.
• 2. Business Development & Client Relations – Build and retain key client relationships at a regional level; support branch teams in acquiring new business and expanding service offerings; represent MASA at executive client meetings, presentations, and tenders; drive client retention, satisfaction, and brand consistency.
• 3. Operational Excellence – Ensure consistent, compliant, and high‑quality service delivery across all branches; streamline processes for efficiency and scalability; oversee compliance with company policies, labour laws, and health & safety standards; implement performance audits and process improvements.
• 4. Leadership & People Development – Lead, coach, and motivate Branch Managers to achieve excellence; champion MASA's values and maintain a performance‑driven culture; partner with HR to recruit, train, and develop key regional staff.
• 5. Compliance & Governance – Uphold all legal, compliance, and governance standards; identify and mitigate operational risks; ensure POPIA and data integrity standards are maintained; drive continuous improvement through audits and best practices.
• 6. Reporting & Communication – Deliver insightful regional performance reports to Head Office; communicate key updates, risks, and opportunities to executive leadership; align branch operations with company‑wide initiatives and strategic goals.

Key Performance Indicators

• Achievement of revenue and profit targets.
• Regional client retention and satisfaction.
• Operational efficiency and compliance.
• Employee engagement and retention.
• Successful execution of strategic projects and initiatives.

Requirements

• Minimum 5 years’ experience within the TES, labour outsourcing or staffing industry, with a solid understanding of the SA labour landscape.
• Proven track record in business development, client acquisition, and retention within a service‑driven environment.
• Demonstrated leadership and branch management experience, including mentoring and developing branch or regional teams.
• High integrity, resilience, and results‑driven mindset, with the ability to thrive under pressure.
• Valid driver’s licence and willingness to travel between Cape Town and Gqeberha (Port Elizabeth).