Receptionist - Medical Bureau

Medical Resources Group (Pty) Ltd; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-established medical bureau in Pretoria East is looking for a dependable Medical Receptionist to join their administrative team. The ideal candidate should possess strong typing skills and hands-on experience in capturing medical claims, as well as a Matric certificate. Responsibilities include greeting patients, managing calls, and maintaining medical records. This full-time, on-site position offers a chance to make a significant impact in patient service while ensuring data accuracy and professional engagement.

Qualifications

• Minimum 2 years’ experience in a medical receptionist or admin role.
• Hands-on experience capturing medical claims essential.
• Valid driver’s license and own transport essential.

Responsibilities

• Greet all patients and visitors professionally and courteously.
• Answer and manage incoming calls; route messages accurately.
• Register and update patient information in the medical billing system.
• Capture patient information and medical aid claims accurately and promptly.
• Liaise with patients, medical aid schemes, and the healthcare team.

Skills

Computer literacy (MS Word, Excel, Outlook)

Typing speed: 35–45 words per minute

High level of accuracy in data entry

Excellent communication and interpersonal skills

Education

Matric / Grade 12

Job description

Location: Pretoria East
Type: Full-Time, On-Site
Salary: Market-Related (Based on Experience)
Apply: [e-mail]
Subject line: Medical Receptionist PTA East

About the Opportunity

A well-established Medical Bureau in Pretoria East is seeking a dependable, detail-oriented, and experienced Medical Receptionist to join their administrative team. This front‑line position is ideal for someone with hands‑on experience in capturing medical claims, strong typing accuracy, and a high level of professionalism when engaging with practices and patients.

You will play a key role in supporting the smooth operation of the bureau, ensuring efficient communication, data accuracy, and quality service delivery.

Key Responsibilities

• Greet all patients and visitors professionally and courteously
• Answer and manage incoming calls; route messages accurately
• Register and update patient information in the medical billing system
• Capture patient information and medical aid claims on the system accurately and promptly
• Liaise with patients, medical aid schemes, and the healthcare team
• Provide general administrative support: scanning, filing, correspondence
• Maintain confidentiality and accuracy in handling sensitive medical data
• Assist with appointment scheduling and patient queries

Minimum Requirements

• Matric / Grade 12 (Essential)
• Minimum 2 years’ experience in a medical receptionist or admin role
• Hands‑on experience capturing medical claims (Essential)
• Valid driver’s license and own transport (Essential)

Technical Skills

• Computer literacy (MS Word, Excel, Outlook)
• Typing speed: Minimum 35–45 words per minute
• High level of accuracy in data entry and claims processing
• Familiarity with medical billing systems (advantageous)

Advantageous

• Experience in a Medical Bureau or Specialist Practice
• Familiarity with medical billing systems
• Understanding of ICD-10 coding and PMB protocols

Ideal Candidate Profile

• Strong sense of responsibility and ownership
• Able to work independently and as part of a team
• Excellent communication and interpersonal skills
• Professional, calm, and customer-service driven
• High attention to detail and strong organisational skills
• Maintains discretion with confidential patient information

How to Apply

Send your CV and a cover letter to: [e-mail]
Subject line: Medical Receptionist PTA East

If you do not receive feedback within 2 weeks, please consider your application unsuccessful.