Receptionist/Administrative Clerk

RMG Recruitment (Pty) Ltd; Gqeberha; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency in Gqeberha seeks an experienced Receptionist/Administrative Clerk to greet visitors, manage calls, and assist with various administrative tasks. The ideal candidate will have at least 2 years of experience in a similar role, proficiency in MS Office, and strong communication skills. Reliability and adaptability in a fast-paced environment are essential for this position.

Qualifications

• 2 years’ work experience in a similar role.
• Professional demeanour.
• Reliable and able to operate in a fast-paced environment.

Responsibilities

• Greet visitors and assist with navigation.
• Answer and transfer phone calls.
• Assist Management with administrative tasks.
• Control inventory and monitor security.

Skills

Excellent verbal and written communication skills

Customer service orientated

Organizing and planning skills

Attention to detail

Able to use own initiative

Flexible

Education

Matric

Tools

MS Office - Outlook, Word, Excel & Power Point

Biometric system

Switchboard

Job description

Overview

We are seeking an experienced Receptionist/Administrative Clerk to greet visitors on arrival, explain how to navigate our offices, answer and transfer phone calls. Assist Management in completing a variety of administrative tasks. Assist with staff functions and inhouse marketing.

Duties

• Retrieve messages from voice mail and forwards calls to appropriate personnel.
• Answer incoming calls, determines purpose of calls, and forward calls to relevant personnel or department.
• Takes and delivers messages when relevant personnel are unavailable.
• Deals with questions about organization and provides the public and customers with business addresses, branch contact details, directions or other information.
• Welcomes on-site visitors, determine nature of business, announce visitors to appropriate personnel and offer tea/coffee if applicable.
• Receive, sort and route mail/parcels/waybills/groceries & stationary.
• Control stationary & grocery requirements and keep record.
• Re-order stationary & groceries for Head Office and Showrooms – Once approved by Management.
• Capture POD’s on SAP and ensure they are filed numerical in the appropriate storage place.
• Ensure knowledge of staff movements in and out of the building.
• Report staff leaving the building without clocking to their direct Manager or HR.
• Responsible for Internal Marketing – Birthday board, Workplace and other intranet platforms.
• Ensure cameras are monitored and the premises remain secure at all time.
• Immediately report any Health and Safety matters or irregularities to the Operations Director or HR.
• Control inventory relevant to the reception area/warehouse & chill area.
• Weekly & Monthly reporting.
• Occasionally book flights/accommodation and transport.
• Run errands when required – own transport.
• Any other duties requested by Management from time to time.
• Process orders on SAP – Back up
• Assist with preparations for staff functions.
• Schedule meetings.
• Annual stock take.

Experience & qualifications

• Matric.
• 2 years’ work experience in a similar role.
• MS Office - Outlook, Word, Excel & Power Point.
• Knowledge of working with a biometric system – reporting
• Knowledge of working on a switchboard.
• Excellent verbal and written communication skills
• Professional demeanour
• Customer service orientated
• Information management
• Organizing and planning skills
• An eye for attention to detail
• Able to use own initiative
• Reliable
• Flexible
• Able to operate in a fast-paced environment
• Creative innovator
• Committed to constant improvement