Receptionist

Status; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-established company in Centurion is seeking a professional receptionist. The ideal candidate will have at least 12 years of experience, proficiency in Microsoft Office, and excellent interpersonal skills. The position is full-time, and responsibilities include greeting visitors, answering calls, and managing files. This role is critical for maintaining high standards of professionalism and client service.

Qualifications

• 12 years of relevant experience is required.
• Proficiency in Microsoft Office is essential.
• Excellent people skills with a professional and friendly approach.

Responsibilities

• Welcome visitors in a professional manner.
• Maintain files in an orderly manner.
• Answer calls in a professional manner.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

Front Desk

Education

Matric or equivalent

Qualification in Reception or Office Administration

Tools

Microsoft Office

Job description

Overview

Our client a well-established company based in Centurion is seeking a professional and well-presented Receptionist to join their team. The ideal candidate will have a Matric or equivalent qualification (essential) with a qualification in Reception or Office Administration being advantageous. A minimum of 12 years relevant experience is required. The role calls for someone who is confident in interacting with people maintaining composure and managing tasks efficiently. Strong interpersonal skills a positive attitude and the ability to follow procedures while upholding professional standards are key to success in this role.

A recent professional profile photo is to accompany your application

Employment Type

EMPLOYMENT TYPE : Permanent

Sector

SECTOR : Reception / Administration

Salary & Start

BASIC SALARY : Market related

START DATE : A.S.A.P / Immediate

Requirements

• Matric or equivalent (essential)
• Qualification in Reception or Office Administration (desirable)
• 12 years of relevant experience (essential)
• Proficiency in Microsoft Office
• Excellent people skills with a professional and friendly approach
• Remains calm and composed under pressure
• Strong task management and organisational abilities
• Builds positive relationships with clients and colleagues
• Positive solution-focused mindset
• Maintains high standards of professionalism
• Follows procedures and company guidelines accurately

Duties

• Internal Process: Welcome visitors in a professional and friendly manner to ensure an excellent client experience.
• Determine the reason for the visit and either accompany them to the relevant location or notify the appropriate person.
• Follow security protocols for visitors capture their details and issue security tags when required.
• Answer calls in a professional and friendly manner to maintain a high standard of client service.
• Accurately route client complaints and queries to the appropriate department.
• Maintain files in an orderly manner ensuring they are accessible to relevant stakeholders.
• Collate compile and distribute documents to relevant stakeholders within defined standards and timeframes.
• Escalate faults or housekeeping issues to the appropriate stakeholders or service providers.
• Ensure compliance with company policies procedures and guidelines.

Client

• Provide authoritative advice and expertise to clients and stakeholders.
• Build and maintain strong relationships with internal and external stakeholders.
• Deliver on service level agreements to manage and meet client expectations
• Make recommendations to improve client service and promote fair treatment of clients.

People

• Contribute to a culture that builds rewarding relationships encourages feedback and delivers exceptional client service.
• Develop and maintain collaborative relationships with peers and stakeholders.
• Actively participate in and support change initiatives.
• Continuously enhance personal expertise in professional industry and legislative knowledge
• Contribute to innovation by developing sharing and implementing new ideas.
• Take ownership of personal career development.

Finance

• Contribute to the financial planning process within your area of responsibility.
• Identify opportunities to enhance cost-effectiveness and improve operational efficiency.
• Manage financial and company resources responsibly.
• Provide input into risk identification processes and share recommendations in the appropriate forums.

Hours

HOURS : Monday to Friday : 08:00 - 17:00

Should you meet all the requirements apply on our website at today.

Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.

Key Skills

Multi-line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical office experience, Office Experience, 10 Key Calculator, Dental Office Experience, Front Desk, Administrative Experience, Medical Receptionist, Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1