Reception Administrator

Mediclinic Group; Potchefstroom; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare facilities provider is seeking a Reception Administrator to assist patients during admissions and discharges in Potchefstroom, South Africa. The role requires capturing admissions, maintaining patient confidentiality, and adhering to financial policies. Candidates should possess a minimum of a Grade 12 education. While no experience is necessary, experience in reception administration is desirable. This is a permanent, on-site position with an application deadline of January 16, 2026.

Qualifications

• Completed Grade 12 or equivalent education.
• Knowledge of Patient Administration policies and procedures.
• Computer skills in Microsoft Office.

Responsibilities

• Assist patients with admissions and discharges professionally.
• Identify and prevent financial risks according to policies.
• Maintain patient confidentiality during operations.

Skills

Debtpack Enquiry application

Anatomy terminology

Computer literate (Microsoft Office)

Patient Administration policies

ICD and CPT codes

Education

Grade 12 or equivalent

Job description

Important Notice
Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and/or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Reception Administrator

Apply now

Closing date: 16/01/2026
Number of positions: 1
Recruiter name: Calfornia Dinku
Reference number: 66605
Workplace Type: On-site
Job Type: Administration
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

• Ensure admissions (including pre-admissions/bookings) are captured and processed as per procedure
• Identify and prevent financial risks by adhering to policies and procedures
• Ensure an effective discharge process as per the Patient Administration Manual
• Maintain patient confidentiality

Required Education

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

Required Experience

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

Required Job Skills And Knowledge

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile