Quality Assurance Team Lead — ISO & Continuous Improvement

Rand Mutual Assurance; Gauteng; On-site; ZAR 60 000 - 100 000; Full time

Job summary

A financial services firm based in South Africa is seeking a Quality Assurance Team Leader to oversee a team of QA Specialists. The successful applicant will implement quality frameworks, monitor performance, and ensure compliance with ISO standards. The role demands strong leadership, analytical skills, and experience in quality management within a service environment. Benefits include a competitive salary and opportunities for professional development.

Benefits

Competitive salary package

Opportunity for professional development

Collaborative work environment

Qualifications

• Minimum of 5 – 6 years as a Quality Assurance Team Leader.
• Sound knowledge of quality assurance principles and methodologies.
• Excellent interpersonal skills including problem resolution.

Responsibilities

• Lead and manage day-to-day activities of the QA team.
• Implement and embed the Quality Management System.
• Monitor, measure, and report on quality performance.

Skills

People management skills

Good communication skills

Strong analytical skills

Experience improving quality

Education

NQF Level 7 Degree in relevant fields

Grade 12 qualification / Matric Certificate

Certification in ISO

Tools

Quality Management System expertise

Lean / Six Sigma training

Job description

A financial services firm based in South Africa is seeking a Quality Assurance Team Leader to oversee a team of QA Specialists. The successful applicant will implement quality frameworks, monitor performance, and ensure compliance with ISO standards. The role demands strong leadership, analytical skills, and experience in quality management within a service environment. Benefits include a competitive salary and opportunities for professional development.