Process Improvement Analyst: Drive Efficiency Across Functions

Frank Consult; Wes-Kaap; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A growing organisation in Cape Town is seeking a Continuous Improvement Analyst to enhance operational efficiency and drive process improvements. This role involves coordinating initiatives, documenting processes, and collaborating with various departments. The ideal candidate should have a background in business management, strong analytical skills, and familiarity with process improvement methodologies. Additional certifications like Lean or Six Sigma are advantageous.

Qualifications

• 1–3 years’ experience in process improvement, project coordination or business analysis.
• Strong analytical and problem-solving ability with a structured approach to data.
• Experience with reporting, data visualization or process mapping tools.

Responsibilities

• Support and coordinate process improvement initiatives across business functions.
• Assist with research, data collection and analysis to identify inefficiencies.
• Document processes, workflows and standard operating procedures (SOPs).
• Track progress of improvement projects, ensuring timelines are met.
• Monitor the adoption and effectiveness of new processes across teams.

Skills

Analytical thinking

Problem-solving

Organizational skills

Communication skills

Education

BCom degree in Business Management, Finance, Economics

Certifications in project management, Lean, or Six Sigma

Tools

Power BI

Visio

Job description

A growing organisation in Cape Town is seeking a Continuous Improvement Analyst to enhance operational efficiency and drive process improvements. This role involves coordinating initiatives, documenting processes, and collaborating with various departments. The ideal candidate should have a background in business management, strong analytical skills, and familiarity with process improvement methodologies. Additional certifications like Lean or Six Sigma are advantageous.