Pre- Sales Specialist

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions provider in Gauteng is seeking a Pre-Sales Specialist. This role acts as a technical bridge between the sales team and customers, focusing on Enterprise Content Management solutions. Candidates should have a degree in IT and at least 3 years in pre-sales or solutions consulting. Strong skills in document management platforms and compliance frameworks are essential.

Qualifications

• 3+ years experience in pre-sales or solutions consulting.
• Proven experience with leading ECM platforms.
• Strong understanding of compliance frameworks like POPIA and GDPR.

Responsibilities

• Achieve monthly and annual sales targets.
• Build and maintain relationships with customers and franchises.
• Prepare professional presentations and proposals.

Skills

Consultative mindset

Analytical thinking

Excellent presentation skills

Communication skills

Education

Bachelor's degree in IT or related field

Tools

DocuWare

OpenText

Microsoft SharePoint

M-Files

Laserfiche

Job description

Pre-Sales Specialist (Gauteng Region)

A vacancy exists at (Pty) Limited for a Pre-Sales Specialist based in Woodmead, reporting to the Head of Product and Pre-Sales- ICT.

Purpose of Position

The role will require the successful candidate to be the technical bridge between the franchise sales team, prospects, and customers showcasing how our client's Enterprise Content Management solutions solve real business problems, meet compliance requirements, and integrate seamlessly with enterprise systems. The role will combine solution design, technical consultancy, and sales enablement, ensuring customers understand both the business and technical value of the offerings. The role will be responsible in assisting franchises to build a sustainable business model on this area of business.

Requirements

Experience and Skills Required

• Bachelors degree in IT, Computer Science, Business Information Systems, or related field.
• 3+ years experience in a pre-sales, solutions consulting, or solution architecture role within the ECM, document management, or enterprise software sector.
• Proven experience with leading ECM platforms (e.g., DocuWare, OpenText, Microsoft SharePoint, M-Files, Laserfiche).
• Strong understanding of document workflows, compliance frameworks (POPIA, GDPR), and digital transformation trends.
• Excellent presentation and communication skills, with the ability to convey technical solutions in clear business terms.

Preferred

• Knowledge of BPM (Business Process Management), RPA (Robotic Process Automation), and system integration.
• Experience with cloud-based ECM solutions and API integrations.
• Pre-sales certifications or ECM vendor certifications.

Soft Skills and Attributes

• Consultative mindset with a strong customer-first approach.
• Analytical thinking with the ability to solve complex business problems.
• Collaborative team player who thrives in cross-functional environments.
• Self‑motivated, proactive, and comfortable managing multiple engagements simultaneously.

Duties and Responsibilities

Sales and customer relationships

• Achieve monthly and annual sales targets.
• Build multi-month pipeline of qualified sales opportunities that comprises of new customer acquisition as well existing customer base penetration (cross sell).
• Maintain and manage existing relationships with customers.
• Maintain and manage existing relationships with franchises.
• Prepare professional presentations, customer demonstrations and proposals, clearly highlighting needs, the proposed solution, and the costs involved, return on investment and the technology features and benefits.

Product Knowledge

• Maintain product knowledge on software solutions and service stacks.
• Maintain annual certifications on vendor requirements.
• Collaborate with Product and Marketing teams to drive sales staffs training via eLearn and face to face training interventions.

Strategic Planning

• Craft franchise specific budget achievement plans with franchise holders and franchise sales managers annually, measured quarterly.
• Develop customer acquisition plans for new customers agreed with franchises.
• Ensure all allocated franchises are using Enterprise Content Management solutions in their business processes.

Other assignments

• To perform any assignments if and when requested to do so by the Head of Product and Pre-Sales ICT, or any C level Executive.