People Delivery Assistant

Shoprite Holdings Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in South Africa is seeking a People Delivery Assistant to provide HR administrative support across branches. The role requires managing the employee database, assisting with HR queries, and coordinating events. Candidates should have a degree/diploma in HR Management or Industrial Psychology, along with at least one year of relevant experience in HR administration. This position offers a dynamic work environment where effective communication and organization skills are crucial.

Qualifications

• A minimum of one year in an HR administrative or HR Assistant role.
• Experience with HR administration, support, and service delivery functions.

Responsibilities

• Maintain the employee database and provide clerical support.
• Compile and update HR documents as required.
• Manage filing and records for auditing purposes.
• Complete training attendance registers and reports.
• Assist with HR queries and administrative duties.
• Order and distribute uniforms and PPE.
• Coordinate events and employee engagement activities.

Skills

Human resources legislation knowledge

Computer literacy (MS Office, email)

Attention to detail

Planning and organizing skills

HR administration and people management skills

Education

Degree/Diploma in HR Management or Industrial Psychology

Tools

MS Office

Job description

Purpose of the Job Shoprite is looking to appoint an outgoing individula with a passion for people to provide an efficient Human Resources support services to our branches and regional management within the division. The People Delivery Assistant will provide administrative support to the Divisional people partner within the Division.

The successful candidate will work closely with the Divisional People Partner and Regional People Partners to provide effective and efficient service to division.

The role also provides ad hoc support services as required within the People function beyond administrative functions.

Job Objectives

• Perform administrative duties, such as maintaining the employee database and providing clerical support to the HR department.
• Compile and update HR documents as required.
• Maintain filing and record all required administration on systems for reference and auditing purposes.
• Complete monthly management and staff training attendance registers, weekly reports and audits.
• Assist with ad‑hoc HR queries and duties (leave queries, pay queries, employee benefits, HR‑related queries, headcount reconciliation, etc.).
• Order and distribute uniforms and PPE.
• Coordinate events (long‑service awards, peak‑season, training, and appreciation meals, etc.).
• Assist with employee engagement activities.
• Perform other duties as assigned.

Qualifications

• Degree/Diploma (HR Management / Industrial Psychology) or relevant degree level education.

Experience

• (Essential) One year in an HR administrative or HR Assistant role with exposure to various aspects of the HR employee lifecycle – delivering HR administration, HR support and HR service delivery functions or equivalent role.

Knowledge and Skills

• High level knowledge of human resources legislation, policies and training practices and strategies.
• Computer literate with capability in email, MS Office and related business and communication tools.
• Meticulous attention to detail.
• Ability to plan and organise.
• Effective HR administration and people management skills.

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