Parts Salesman

Volvo Trucks; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading truck manufacturer in Durban is seeking a Parts Salesman to facilitate parts sales and liaise with customers. The ideal candidate will have a minimum of 3 years of parts sales experience and strong customer skills. Responsibilities include processing sales orders, maintaining customer relations, and achieving sales targets. Join us to help shape sustainable transport solutions.

Qualifications

• Minimum of 3 years parts sales experience.
• Previous experience in a parts retail environment is preferred.
• Technical background is an advantage.

Responsibilities

• Facilitate the sale of parts effectively.
• Build good relationships with customers.
• Process parts sales in a timely manner.
• Achieve sales targets and KPIs.

Skills

Customer skills

Attention to detail

Organizational skills

Ability to work under pressure

Education

Matric

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Join to apply for the Parts Salesman role at Volvo Trucks.

Transport is at the core of modern society.

Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future.

If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

The main purpose of the role is to facilitate the sale of parts while effectively liaising with customers.

This position reports to the Parts Controller.

Job Objective

Build good relationships between the company and customers.

Ensure zero customer complaints.

Receive sales orders from clients.

Process parts sales timely.

Prepare quotes and invoices.

File quotes, customer orders and invoices correctly at all times.

Order urgent orders from central warehouse.

Keep invoice register up to date.

Distribute backorder parts to relevant customers.

Keep parts catalogue up to date.

Monitor delivery and collection of parts to customers.

Monitor picking of customer invoices.

Follow up on V.O.R orders from customers and provide feedback.

Assist with stocktake procedures.

Handle overtime and standby as required.

Update and maintain all parts catalogues.

Achieve sales targets / KPIs.

Assist in all parts operations where requested.

Create and maintain customer base.

Follow up daily on customers.

Obtain new customers.

Compliance and Standards

All processes in your area of responsibility must follow ISO standards.

Ensure safety processes are followed.

Ensure the Safety Act and Regulations are adhered to.

Provide assistance to Warehouse Supervisor / Controller when required.

Expectations

Meet set business goals within the department.

Ensure optimal customer satisfaction.

Manage actions and business dealings according to the Volvo Way.

Utilize available systems to achieve optimal business performance.

Raise awareness of the Volvo brand and promote the brand image.

Receive adequate resources, objectives, professional guidance and support.

Who Are You?

Do you dream big?

We do too, and we are excited to grow together.

In this role, you will bring :

Qualification & Job Experience

Matric.

Computer literate (MS Word, Excel, Power Point, Outlook).

Technical background is an advantage.

Previous experience in a parts retail environment.

A minimum of 3 years parts sales experience.

Key Competencies

Customer skills, friendly, get on well with people.

Neat, confident, self-motivated and honest.

Good admin and organizational skills.

Attention to detail and meet deadlines.

Must be able to work under pressure.

Short-listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

We encourage people with disability to apply.

Application Closing Date : 24 November

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions.

Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group.

Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation.

We are passionate about what we do, and we thrive on teamwork.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry.

For nearly a century we have been innovating for people – to make life easier, better and safer.

Driving progress is our promise to customers, to the industry and to society.

At Volvo Trucks we share a curiosity to learn, we work with passion, and we embrace change to stay ahead.

Join us, together we move the world we want to live in.

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