Part Time Technical Support Consultant - iStore Constantia, Cape Town

iStore; Cape Town; On-site; ZAR 300 000 - 400 000; Part time

Job summary

A renowned retail store in Cape Town seeks a Part Time Technical Support Consultant to provide exceptional support to customers. Responsibilities include troubleshooting, resolving technical issues, and providing software support. Ideal candidates will have completed Matric with an IT qualification and experience in helpdesk support. Enthusiastic individuals with strong people skills and a willingness to assist customers are encouraged to apply. This position offers a flexible work schedule in a dynamic environment.

Qualifications

• Completed Matric and IT qualification (minimum A+/N+).
• Experience in Helpdesk/1st Line Support.

Responsibilities

• Provide technical support to customers.
• Troubleshoot and resolve technical issues.
• Provide training and assistance to customers.

Skills

Technical support

People skills

Troubleshooting

Software support

Education

Completed Matric and IT qualification (minimum A+/N+)

Job description

Part Time Technical Support Consultant - iStore Constantia, Cape Town iStore•Cape Town, ZA

Job title

Part Time Technical Support Consultant - iStore Constantia, Cape Town

Job Location: Western Cape, Cape Town Deadline: January 05, 2026

Responsibilities

• We are looking for Technicians to join our team in a flexible capacity with working either 4 or 5 days a week.
• Our iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

Qualifications

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

Desired attributes

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities