Part Time Concierge Retail - iStore V&A Waterfront Cape Town

iStore South Africa; Cape Town; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A leading Apple Premium Reseller in Cape Town is seeking a Concierge to greet customers and direct them for efficient service. This role offers flexible hours, requiring 138 hours of work per month. Candidates should have completed Matric and possess sales or customer service experience. Strong customer focus and effective communication skills are essential for this position.

Qualifications

• Sales Experience/Customer Service Experience is preferred.
• Passionate about our products and assisting customers.

Responsibilities

• Greet customers and ensure they are directed to receive efficient service.

Skills

Customer Focus

Effective Communication

Situational Awareness

Tenacity

Education

Completed Matric

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Responsibilities

Within the iStore, our Concierge’s mission is discovering customers’ needs. You will be responsible for greeting customers and ensuring all customers are directed accordingly to receive efficient service.

Flexibility

This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.

Requirements

• Completed Matric
• Sales Experience/Customer Service Experience
• Passionate about our products and assisting customers

The Right Person For This Role Is Someone With

• Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
• Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
• Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges

Apply today!