Outbound Sales Agent

Network International; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent financial services firm in Johannesburg is seeking a results-driven sales professional to manage and grow its merchant base. This role involves achieving sales targets through cold calling and pipeline management while ensuring compliance with regulations. Ideal candidates will have at least 3 years of experience in sales, strong negotiation skills, and a solid understanding of the e-commerce and payments industry. A Grade 12 qualification is essential, and higher education is beneficial. Join our dynamic team to drive revenue growth through effective sales management.

Qualifications

• 3 years of sales experience is essential.
• Understanding of sales team dynamics is required.
• Computer literate in MS Office suite, particularly Excel.

Responsibilities

• Execute the sales strategy to achieve agreed targets.
• Structure positive revenue commercial deals.
• Interpret and resolve merchant queries promptly.

Skills

Sales experience

Pipeline development

e-Commerce & Payments knowledge

Negotiation skills

Understanding of target dynamics

Education

Grade 12 or equivalent

Diploma in Business Administration

Tools

MS Office

Excel

Job description

Job Description

Pro-actively deliver on and achieve set and agreed sales targets, through the development and ‘mining’ of the ‘sales pipeline’ and ‘cold calling’ on existing, new and potentially new merchants, earmarked in the Tier 1, 2 & enterprise markets. Conform with the related compliance, legislation, internal & external policies, scheme rules and procedures, to ensure that the sales, product and operational risks are managed and maintained.

Responsibilities

Profit & Revenue Management

• Pro-actively execute on the agreed sales strategy and business plan, to achieve sales targets and improve bottom-line revenue.
• Structure and calculate positive revenue generated commercial deals/transactions, for sign-off.
• Ensure on-going strategic initiatives are continuously and correctly interpreted, evaluated and implemented in the maintenance and effectiveness of the sales environment.

Product Management

• Have a clear, solid understanding of the organisation’s product, benefits and service offerings.
• Pro-actively present the targeted merchant base from the ’sales pipeline’, with the correct and most suitable solution and/or benefit(s), to meet their e-Commerce needs and requirements.
• Interpret merchant requirements and timeously address and resolve merchant queries.
• Continuously share and present Product & Marketing with merchant requirements and needs.

Process Management

• Strictly adhere to company policies, procedures and guidelines to ensure the optimal functioning and target achievements.
• Ensure streamlined workflow of daily administrative and sales tasks.
• Consolidate and present regular and/or ad-hoc information for management reporting.
• Focus on continuous improvement of manual processes and apply technology, wherever possible.
• Participate in and contribute to quarterly performance appraisals.
• Meet daily workflow, turnaround, co-ordination and SLA management requirements.

Personal Development

• Embrace on-going training, cross-training and-up-skilling – foster a climate of continuous learning.
• Prepare and sign-off PDP’s and take ownership of own career development.

Stakeholder Management

• Foster mutual beneficial relationship with internal and external stakeholders.
• Engage with Marketing on leads, pipeline generation/improvement and marketing initiatives via the different and available medias.

Governance & Compliance

• Review, propose and update Sales related documents/templates regularly, to meet merchant needs.
• Ensure that sales related, legislation and regulatory requirements, including reputational risks are adhered to and minimised and product and operational risks are maintained and controlled.
• Stay abreast of Compliance requirements, Consumer Protection Act, AML, etc.

Qualifications

Minimum Qualification Requirements

• Grade 12 or equivalent (essential).
• Diploma in Business Administration and/or Banking Diploma (beneficial).

Skills/ Experience Required

• 3 years Sales experience (essential).
• Pro-active, cold-calling & pipeline development sales experience.
• 3 -5 years in the e-Commerce & Payments industry, preferably with acquiring & issuing experience (beneficial).

Skills Required to Perform the job successfully

• Understanding of sales team & target dynamics.
• Objective, target & deadline driven & ability to influence behaviour.
• Ability to work independently.
• Computer literate (i.e. MS Office / Excel, spreadsheet, etc.).
• Relationship management, networking, communication & negotiation skills.
• Enthusiastic, energetic, drive & resilience.