Outbound Data Researcher - Lead Gen for HR/Benefits

MSA Outsourcing Solutions; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A client-focused market research firm seeks a Data Researcher / Telemarketing Researcher to support business intelligence for their UK client. Responsibilities include conducting outbound calls to gather information from HR and Benefits departments. The ideal candidate will have prior telemarketing experience, strong communication skills, and an attention to detail. This role requires proficiency in data recording and CRM usage.

Qualifications

• Proven experience in outbound calling or telemarketing targeting HR or Benefits departments.
• Excellent spoken and written English with a professional manner.
• Self-motivated and able to work independently.

Responsibilities

• Conduct outbound telephone calls to verify or collect information.
• Research organizations online to identify relevant contacts.
• Record and update data accurately in CRM or database systems.

Skills

Outbound calling experience

Strong communication skills

Attention to detail

Competence with Microsoft Excel

Familiarity with CRM systems

Tools

Microsoft Excel

Google Sheets

Salesforce

HubSpot

Job description

A client-focused market research firm seeks a Data Researcher / Telemarketing Researcher to support business intelligence for their UK client. Responsibilities include conducting outbound calls to gather information from HR and Benefits departments. The ideal candidate will have prior telemarketing experience, strong communication skills, and an attention to detail. This role requires proficiency in data recording and CRM usage.